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Patient Centricity
Patient Centricity is a ZS podcast focused on unpacking the provocative insights featured in the book, “Reinventing Patient Centricity: Bringing Patient-led Business Models to Life,” published in May 2022. Over the course of 12 chapters, coauthors Sharon Suchotliff, associate principal at ZS, and Hensley Evans, principal at ZS, explore opportunities for life sciences companies to move beyond the buzzwords and adopt truly patient-led business models.
In the podcast series, host Victoria Summers invites colleagues and patients to examine various dimensions of patient centricity. Topics include the impact of patient centricity, new models of patient engagement, Patient Focused Drug Development (PFDD) as well as how to transform the life sciences industry and, ultimately, the patient experience. Interviewees share their expertise, discuss case studies and give voice to patient stories.
Special bonus content features patients sharing their own stories – their journey, challenges they have faced and their hopes for the future.
Hosted by Victoria Summers, principal at ZS and East Coast lead for ZS’s patient health and equity accelerator.
Learn more about ZS’s work in Patient and Consumer Health.
Purchase your copy of the book.
ZS is a management consulting and technology firm focused on transforming global healthcare and beyond. We leverage our leading-edge analytics, plus the power of data, science and products to help our clients make more intelligent decisions, deliver innovative solutions and improve outcomes for all. Founded in 1983, ZS has more than 12,000 employees in 35 offices worldwide. To learn more, visit www.zs.com or follow us on Twitter and LinkedIn.
Episodes
16 episodes
“Patient before molecule in clinical trials”
Host, Victoria Summers, welcomes colleagues Lisa Bance and Nikita Reznik to discuss the role of patient centricity in the drug development process, the impact of identifying the...
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“Driving Awareness and Education – giving patients the tools to take action”
Host, Victoria Summers, welcomes colleague Tina Shepley to discuss how patient empowerment has evolved and what it looks like today from a global lens. In addition, Tina shares ...
“The long, arduous healthcare journey”
Host, Victoria Summers, welcomes colleagues Fiona Taylor and Michael Thomas to unpack the experience of people living and managing their diseases, what obstacles they face, and ...
“Embracing the patient-centric mindset”
Host, Victoria Summers, welcomes colleagues Tanya Shepley and Dan Ogletree to discuss embracing the patient-centric mindset, tearing down silos in the healthcare ecosystem and h...
“Beyond the data to patients’ lived experience”
Host, Victoria Summers, welcomes colleagues Fiona Taylor and Albert Whangbo to discuss the need to go beyond the data to understand the lived experience of people living with di...
“A patient centric launch doesn’t have to involve a commercial”
Host, Victoria Summers, welcomes colleague Emily Mandell to discuss how a patient centric approach can work to ensure that patients get the right diagnosis and the right treatme...
“Big pharma… victims of their own success?” (Part 2 of 2)
In the first episode about patient-centricity transformation, Torsten outlined how to shift the hearts, minds and hands of people in the organization. This episode continues the conversation and focuses on shaping the organizational structure a...
“If pharma doesn’t transform itself, Google, Amazon and other disruptors could lead the way” (Part 1 of 2)
Victoria welcomes Principal Emeritus Torsten Bernewitz in ZS’s global change management expertise center. In this two-part discussion, they discuss the business imperative for patient centricity, as well as how pharma should transform both the ...
"Patients in their own words" -- Nathan's story
Nathan Peck is the CEO of Cure VCP Disease, a VCP disease patient, husband and father.Nathan possesses a Bachelor of Industrial Engineering from the Georgia Institute of Technology as well as an MBA and Masters of Civil and Environmental...
"Patients in their own words" -- Chris's story
“Patients in their own words,” features patients sharing their health journeys, the challenges they face and their hopes for the future. Many of the participants are from ZS’s Patients as People Co-Lab, a panel of patients that work with ZS acr...
"Patients in their own words" -- Marsha's story
Marsha’s storyMarsha is a proud grandmother who dreams of taking her granddaughters to Disney World, gardening and finding love. She was diagnosed with MS at 37 after spending years caring for other MS patients. In her words, “I a...
"Patients in their own words" -- MaryAnn's story
MaryAnn’s storyMaryAnn is a wife, mother, sister and grandmother who looks forward to being more active, traveling and spending time with her grandchildren. She was diagnosed with multiple myeloma at 67 and is currently in remissi...
Patient Centricity will become the new business model
Host Victoria Summers welcomes colleagues Sharon Suchotliff and Hensley Evans to discuss the future of patient centricity and the need for pharma companies to measure their Patient Outcome Impact (POI™) to supplement their traditional measures ...
Parenting a child with a rare neurological condition: Nicole’s story
Nicole Johnson is the co-founder of the FOXG1 Research Foundation and the mother of 11-year-old Josie, who suffers with FOXG1 Syndrome, a rare neurological condition. With more than two decades of experience in media and communications, Nicole ...
Patient Centricity, a business imperative
Host Victoria Summers welcomes colleague Sharon Suchotliff, co-author of the book “Reinventing Patient Centricity,” released in 2022. They discuss what patient centricity is, why it’s no longer only a “nice to have,” but a business...
Diagnosed with multiple myeloma at 72: Dennis’s story
Dennis’s storyDennis is a retired minister, husband and father who is focused on his artwork and writing a series of books for his grandchildren. Dennis was diagnosed with multiple myeloma at 72 and he is currently in remission. I...