Stuff They Don't Say: The Business Owner Roller Coaster w/Kristy Ouellette Artwork

Small Business Casual: Content Marketing, Productivity, Customer Experience for Entrepreneurs & Creators

Welcome to Small Business Casual, where we focus on designing a sustainable, cozy, and thriving business tailored to your LIFE. Not the other way around!

Here, small business meets your favorite pair of slippers. It's a little quirky, not too buttoned up, one less accessory, ahhh… just right.

From customer service, business productivity, and content marketing to making sense-of-the-behind the scenes, chaos, I walk alongside you as we make life and business less of a roller coaster ride and more like a walk in the park (with snacks, of course!).

I offer Small Business Copywriting & Content Marketing Consulting to interior designers, home trade professionals, service providers, coaches, consultants, non-profits, and entrepreneurs with a big mission!

Want to be a guest on Small Business Casual? Send Emily Aborn a message on PodMatch, here: https://www.podmatch.com/member/smallbusinesscasual

I do NOT accept pitches outside of PodMatch.

All Episodes

Small Business Casual: Content Marketing, Productivity, Customer Experience for Entrepreneurs & Creators

Stuff They Don't Say: The Business Owner Roller Coaster w/Kristy Ouellette

June 23, 2026 • Emily Aborn

0:00 | 33:23

Text Emily!

Since 2014, Kristy's been pivoting, innovating, and doing things differently as she stays visible in a highly competitive industry.

In this episode, I sit down for a candid conversation with Kristy Ouellette, founder and owner of Mickey Guru Travel Company. We get into all the twists, turns, speed bumps, roller coaster rides, and magic of entrepreneurship:

How Kristy and I met (the power of showing up)
Travel agent myths and misconceptions, busted!
How Kristy's stayed afloat navigating pandemics, team member challenges, tough client situations, overwhelm, and more!
Why it's important to invest in yourself and your team for growth
And more!

About Kristy

Kristy Ouellette is the owner of Mickey Guru Travel Company, where she and her team of travel-obsessed agents help families and friend groups book Disney, cruise, and all-inclusive vacations they’ll be talking about for years. In an industry where everyone is selling the same destinations, Kristy has built her brand by zigging when everyone else zags, including launching Talk Travel to Me, the podcast where no travel question is too basic, too bold, or too “wait, can I actually ask that?” Fair warning: listening may cause an immediate urge to book something.

Website: mickeyguru.com
Instagram: instagram.com/mickeygurutravel
Facebook: facebook.com/MickeyGuruTravel
TikTok: tiktok.com/@mickeygurutravel
Talk Travel to Me Podcast: talktraveltome.buzzsprout.com

About Me, Emily Aborn

I’m Emily Aborn, a Small Business Copywriter and host of Small Business Casual. I help small businesses grow with marketing that makes a distinct imprint. I believe that sharing your work goes beyond strategies, frameworks, content for content’s sake, more social media posts, more, more, more.

Successful marketing starts with a big-picture approach and a genuine connection as you step into becoming (and sharing) the real YOU.

Email: emily@emilyaborn.com
Website
Facebook
Instagram
LinkedIn
Substack