Beyond The Shelf
This show is an open exploration of the people and process behind E-Commerce. Through conversations with innovators in the space, we learn the stories of these leaders and their strategies for E-Commerce success. You can join our mailing list and access more content at itsrapid.ai.
David's past guests have included: Bryan Gildenberg from the CPG Guys, Todd Hassenfelt from Colgate-Palmolive, Anne Zybowski from Circana, Randy Mercer from 1WorldSync, Jared Taitel from PepsiCo, David Novak from Salsify, Harvey Ma from Albertsons Media Collective, Carter Jensen from General Mills, Pam Perino from Ghirardelli Chocolate, and many more.
Beyond The Shelf
The Leadership Gap in Retail Transformation - with Steve Dennis
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This week, Dave speaks with Steve Dennis, President & Founder of Sageberry Consulting.
Steve brings decades of experience across retail strategy, operations, and transformation — and shares a candid look at why so many companies struggle to adapt, even when they know what needs to change.
In this episode, he breaks down the challenges of breaking down silos, the leadership mindset required to drive transformation, and why incremental thinking is one of the biggest risks in today’s rapidly evolving retail landscape.
He also shares his perspective on AI, retail media, and what separates companies that successfully evolve from those that fall behind.
Topics covered:
- Why retail transformation is so difficult to execute
- The impact of organizational silos on customer experience
- The “knowing vs. doing” gap in leadership
- Why incremental thinking holds companies back
- How AI is reshaping the retail landscape
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Theme music: "Happy" by Mixaud - https://mixaund.bandcamp.com
Producer: Jake Musiker