On The Drive

Ep. 38 - Warranty Wars: The Good, The Bad, And The Squirrely

Cindy Lawrence

Join Cindy Lawrence and her team on a fun and enlightening journey through the twists and turns of warranties! In this episode, we uncover the secrets behind factory warranties, extended coverage, and the often-misunderstood world of aftermarket plans. From unexpected challenges to laugh-out-loud anecdotes—like the time a squirrel turned an engine into its personal pantry—this episode is as entertaining as it is educational.

Discover how to spot the best warranty options, avoid common pitfalls, and handle tricky customer situations with grace. Whether you’re an industry pro or just curious about what happens behind the scenes at a dealership, you’ll leave with a smile, some new knowledge, and maybe a newfound appreciation for your service advisor. Don’t forget to leave us a five-star review and share the ride!




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Host:
Cindy Lawrence
713.299.2435
Cindy@OnTheDriveTraining.com
AtYourServcie-Drive.com
If You Need Fixed Ops Training…You Need Cindy!