On The Drive

"On the Drive" is a podcast hosted by Cindy Lawrence, the driving force behind At Your Service- Drive. It caters to both automotive professionals and enthusiasts, offering engaging segments featuring tribal knowledge, entertaining stories, inspiring success narratives, game-changing best practices, and special spotlights on women in the industry. The podcast promises to be an immersive experience, blending entertainment and education to keep listeners hooked on the high-revving and heart-pounding pulse of the service drive. It invites listeners to subscribe on platforms like Apple Podcasts, Spotify, or their preferred platform for a ride filled with laughter, knowledge, and a deeper understanding of life on the drive.

Episodes

75 episodes

Ep. 74 - The Clickable Service Drive: Digital Fast Signs, QR Cards & the ServiceAdvisor.com Launch

This week, Steve Schau joins Cindy to unpack how Fast Digital's QR-code menus, and e-business cards remove friction on the service drive👉 Special Giveaway Alert! Steve is giving away 50 FREE e-business cards each powered with a custom la...

September 16, 2025 • 37:45

Ep. 73 - Road Hazard vs. Insurance: What’s Really Covered?

Not all road hazard protection is created equal—and the fine print can make or break your wallet. In this episode of On The Drive with Cindy Lawrence, we break down the differences between road hazard coverage and car insurance claims. From rep...

September 09, 2025 • 28:51

Ep. 72 - Key West Sunsets & Poolside Conversations with Bob Shaw

This episode of On The Drive with Cindy Lawrence comes to you poolside from the Hyatt Centric in Key West—just steps from Mallory Square, where the crowd gathers each evening to cheer the sunset. We’re here for the second annual Ste...

September 02, 2025 • 20:46

Ep. 71 - Reaching the Unreachable: How Linda Barnette Turns Cold Introductions into Lifelong Partnerships and Dealership Success

🎧 Some people close deals. Others change the game entirely. In this episode of On The Drive with Cindy Lawrence, meet the powerhouse behind some of the nation’s most successful dealership transformations—Linda Barnette.Fr...

August 26, 2025 • 28:56

Ep. 70 - Get Out of My Way, I Need a Drink (and a Technician)

This week on On The Drive with Cindy Lawrence, we’re jumping headfirst into another real-world convo about one of the industry’s biggest concerns: technician shortages.What do you say when someone asks, "So, what do you do?"...

August 12, 2025 • 27:04

Ep. 69 - Bertha Benz: The First Road Trip Warrior & First Woman in the Automotive Hall of Fame.

And fittingly, this episode drops on August 5th—the same day Bertha rode into the early morning light to change history. 🌅 Don’t miss this ride through time, innovation, and unstoppable determination!Picture this: it’s August 5, ...

August 05, 2025 • 32:24

Ep. 68 - Is it Live or is it Memorex? Featuring Thuy from MIA on the Rise of Conversational AI in Automotive

🎙️In this episode of On The Drive with Cindy Lawrence, we dive into the question everyone in automotive is starting to ask: Is it real or is it AI? 🤔Thuy from MIA joins us to talk about how their true conversati...

July 29, 2025 • 28:46

Ep. 67 - Reaching the Unreachable: Building Bonds and Dealerships with Linda Barnette

July 22, 2025 • 28:44

Ep. 61 - Twenty Cars, Two Neighbors & One Pigeon: On The Drive with Carolina Rush

In this fun, fast-paced episode of On The Drive, I sit down with my good friend, fellow Delray Beach neighbor, and fellow podcaster Carolina Rush—a woman who’s bought over 20 cars and has the stories to prove it.We...

June 10, 2025 • 46:31

Ep. 60 - Sooner, Not Later: The Road To The Million Mile Club with Dave Rogers

In this episode of On The Drive with Cindy Lawrence, I sit down with automotive expert Dave Rogers to bust some of the most common maintenance myths. We dive into why earlier is better when it comes to service intervals—and how ...

June 03, 2025 • 36:26

Ep. 59 - Grit, Giggles & Balls The Size Of Texas: Selling DMS Trailblazer with Cate Ojala At Tekion

In this week's episode, we sit down with Cate Ojala from Tekion, a relatively new DMS solution making waves in the automotive space. Cate isn’t just another software rep—she’s a seasoned pro with deep roots in fixed operations<...

May 27, 2025 • 35:36

Ep. 58 - Hard Truth About Soft Skills: Being The Heart At Work

In another powerful episode of On The Drive with Cindy Lawrence, we’re hitting the gas on one of the most vital—and often overlooked—factors in dealership success: culture.Joining Cindy is the inspiring Amy Davis, founder...

May 20, 2025 • 41:46

Ep. 57 - From Sidekick to Center Stage: The Pass or Fail Philosophy with Steve Shaw

In this high-octane episode, Cindy Lawrence reunites with her longtime mentor, industry icon, Steve Shaw. What starts as a nostalgic ride down memory lane turns into a masterclass on the "Pass or Fail" philosophy—Steve’s game-changing approach ...

May 13, 2025 • 31:12

Ep. 56 - Breaking The Mold: Women Thriving In Automotive – Do You Work Here?

This week, inspired by a powerful group discussion assembled by Dave Foy, I took to the microphone to reflect on my journey in the automotive industry. While I’ve been fortunate to work alongside supportive leaders who mentored and shaped my ca...

May 06, 2025 • 20:34

Ep. 55 - From Sunglasses To Sales Success: Katy Wolda On Owning The Process

In this high-energy episode, Cindy reconnects with longtime friend and industry force Katy Wolda—a woman who went from selling sunglasses at a car wash to dominating the sales floor in a male-driven industry.Katy breaks down what it real...

April 08, 2025 • 26:11

Ep. 54 - Searching for a Service Drive Sidekick: Guest Wanted, Stories Guaranteed

This one’s a shoutout, a call to action, a desperate plea—whatever you want to call it—I need a guest! Someone who’s lived the wild, weird, and wonderful life on the service drive. If you’ve ever been a service advisor, manager, parts guru, col...

April 01, 2025 • 6:54

Ep. 53 - Revisiting a Fan Favorite: Tread Wisely – The Essential Guide to Tire Safety and Lease Turn-Ins

Reposting one of our favorite episodes of On The Drive! Cindy Lawrence and Producer Janine take a deep dive into the world of tire tread—why it matters for safety, your wallet, and lease agreements. Whether you're prepping for a lease ...

March 18, 2025 • 26:30

Ep. 52 - Got Crack? How, When and Why we Get Stressed and Cracked

Welcome back to On The Drive with Cindy Lawrence — coming to you live from an airport tarmac in Denver, Colorado! In this candid, late-night episode, Cindy reflects on a week spent with Mercedes-Benz of Littleton and div...

March 11, 2025 • 20:10

Ep. 51 - Grace, Grit & Gears: Building Success In Life And The Automotive Industry

What happens when you blend leadership, resilience, and a touch of gratitude? You get a roadmap for success that drives both business and personal growth. In this dynamic conversation, Cindy Lawrence sits down with the remarkable Jeannie Rytelb...

March 04, 2025 • 1:07:31

Ep. 50 - Driving Safety Forward: The Power Of Recalls & Customer Trust with Erica Bruno

In this episode of On The Drive, host Cindy Lawrence welcomes Erica Bruno from Recall Masters for an in-depth discussion on vehicle recalls and the vital role they play in consumer safety. With a family legacy rooted in the automotive ...

February 25, 2025 • 37:01