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On The Drive
"On the Drive" is a podcast hosted by Cindy Lawrence, the driving force behind At Your Service- Drive. It caters to both automotive professionals and enthusiasts, offering engaging segments featuring tribal knowledge, entertaining stories, inspiring success narratives, game-changing best practices, and special spotlights on women in the industry. The podcast promises to be an immersive experience, blending entertainment and education to keep listeners hooked on the high-revving and heart-pounding pulse of the service drive. It invites listeners to subscribe on platforms like Apple Podcasts, Spotify, or their preferred platform for a ride filled with laughter, knowledge, and a deeper understanding of life on the drive.
On The Drive
Ep. 62 - Twenty Cars, Two Neighbors & One Pigeon: On The Drive with Carolina Rush
In this fun, fast-paced episode of On The Drive, I sit down with my good friend, fellow Delray Beach neighbor, and fellow podcaster Carolina Rush—a woman who’s bought over 20 cars and has the stories to prove it.
We chat about the real-deal relationship between customers and service advisors, the value of kindness, and how just saying thank you can be the best tip of all. Carolina shares a hilarious and eye-opening moment at a Jeep dealership involving a broken radio, a backup camera, and a surprising pricing decision:
“The person who quoted me wasn’t there, and the guy says, ‘I can’t think of one reason why we should charge her another $200.’”
And then came the pigeon.
Yes, “the pigeon on the drive”—and why you never want to be the first, the last, or any pigeon at all.
We wrap with laughs, a shoutout to Carolina’s 15-year-old daughter (a.k.a. ET, the Instagram star), and a mutual realization: we definitely need to do a future episode on misconceptions in service.
So buckle up and come hang with us—because this one ends with a mic drop and a mad dash to a bar in three minutes.
I’ll see you, On The Drive.
Who is Behind the Curtain: Cindy Lawrence
Call Me, Maybe @ 713.299.2435
If you have something to say à Cindy@OnTheDriveSolutions.com
Curious: onthedrivesolutions.com