Retail101online
Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From customer service to inventory management, we delve deep into the core principles that form the backbone of successful retail operations. Tune in for insightful discussions, practical tips, and captivating stories from the frontlines of global retail. Whether you're a seasoned professional or a novice enthusiast, Retail101online is your ultimate guide to mastering the art of retail. #RetailBasics #RetailKnowledge #GlobalRetail #RetailOperations #CustomerService #InventoryManagement #RetailInsights #RetailPodcast
Retail101online
Episode 5 - Customer Connection: The Heartbeat of Supermarket Success
Welcome to "Customer Secrets Unveiled," where we delve deep into the world of retail supermarkets and uncover the mysteries behind customer behavior and loyalty. In this episode, we explore the hidden dynamics of the industry, shedding light on the top-secret acronym of PAQAS: Price, Availability, Quality, Assortment, and Service.
Join us as we dissect the significance of each element within the PAQAS framework, revealing how they shape customer experiences and influence loyalty. From the psychology of pricing strategies to the intricacies of product assortment and the impact of service quality, we leave no stone unturned.
Through our extensive experience, insightful analysis, and real-life anecdotes, we offer listeners an inside look into the strategies we should employ to win over customers and keep them coming back for more. Whether you're a seasoned industry professional or a curious consumer, "Customer Secrets Unveiled" is your go-to podcast for unravelling the mysteries of retail supermarket success.
#RetailSupermarkets #CustomerBehavior #CustomerLoyalty #SupermarketIndustry #PriceStrategy #ProductAvailability #ProductQuality #ProductAssortment #CustomerService #RetailAnalysis #ConsumerInsights #RetailMarketing #ShoppingExperience #ConsumerPsychology #IndustrySecrets #RetailStrategies #MarketResearch #GroceryShopping #ConsumerSatisfaction #BusinessInsights
