Retail101online
Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From customer service to inventory management, we delve deep into the core principles that form the backbone of successful retail operations. Tune in for insightful discussions, practical tips, and captivating stories from the frontlines of global retail. Whether you're a seasoned professional or a novice enthusiast, Retail101online is your ultimate guide to mastering the art of retail. #RetailBasics #RetailKnowledge #GlobalRetail #RetailOperations #CustomerService #InventoryManagement #RetailInsights #RetailPodcast
Episodes
22 episodes
Critical Thinking In Retail With Blooms Taxonomy
Episode 22: Think Smart – Mastering Critical Thinking in RetailHow do you teach frontline retail staff to think like leaders? In this milestone 22nd episode of Retail101online, we dive deep into the power of critical thin...
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Season 2
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Episode 5
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16:28
Leading With Ubuntu - I Am Because We Are
Episode 21 – Leading the Ubuntu Way: The African Philosophy That Builds Better Retail TeamsIn this powerful 21st episode of Retail101online, we explore a management philosophy that’s as human as it is effective—Ubuntu<...
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Season 2
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Episode 4
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17:35
From Ordinary To Extraordinary With Uplifting Service
Rise Above the Ordinary: Uplifting Service Lessons for Retail SuccessWelcome to a milestone episode of RETAIL101online! In Episode 20, we explore one of the most powerful tools for transforming your retail career — Upl...
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Season 2
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Episode 3
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15:34
Your Money - Your Future: Personal Finances Explained
Episode 19 – your money, your future: personal finance basics for retail workersIn this powerful and practical episode of retail101online, we explore how retail workers—especially those working abroad in the middle east—c...
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Season 2
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Episode 2
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15:41
Thinking Fast & Slow By Daniel Kahneman And The Impact On Retail
In this podcast, we dive into Daniel Kahneman's "Thinking, Fast and Slow" to uncover how you can solve your everyday thinking problems. By understanding the two systems of thought—fast, intuitive reactions and slow, deliberate analysis—you'll l...
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Season 2
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Episode 1
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13:12
Episode 17 - Scaling Convenience in KSA, A Podcast with DTEK.AI
In this episode, the team from DTEK.AI and Sanad Yaghi of What’s in Store, sits down with Mark Lack, CEO of Circle K Arabia, to explore the rapid expansion of Circle K in Saudi Arabia and the broader GCC region. Mark shares insights fr...
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Season 1
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Episode 17
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39:54
Episode 16 - The Psychology Of Store Loyalty - What Keeps Us Coming Back
In this episode, we explore the exciting future of loyalty cards and how they are evolving to meet the demands of modern consumers. As technology advances, traditional plastic cards are giving way to digital wallets and mobile apps, enhancing c...
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Season 1
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Episode 16
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22:53
Episode 15 - Conquering Loneliness In Leadership - 5 Pitfalls And How To Mitigate Them
In this episode entitled "Lonely at the Top," we dive into the unique challenges faced by leaders in the as they climb the ladder to success. As they reach the pinnacle of leadership, the feeling of isolation and loneliness often sets in, makin...
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Season 1
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Episode 15
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14:48
Episode 14 - Mastering Sisu - Transform Your Life with Finnish Determination
Send us a Text Message.In this episode, we delve into the fascinating concept of Sisu, a Finnish term that embodies unyielding determination, courage, and res...
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Season 1
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Episode 14
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15:12
Episode 13 - Mastering Self Leadership With The Secret Philosophy of IKIGAI
In this podcast, we explore the powerful concept of Ikigai. Ikigai, a Japanese term meaning "a reason for being," focuses on finding the perfect balance between what you love, what you are good at, what the world needs, and what yo...
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Season 1
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Episode 13
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13:49
Episode 12 - Visual Merchandising 101 - Creating Displays That Sell
Welcome to "Visual Merchandising 101: Creating Displays that Sell" for mastering the art and science of retail display. Whether you're a seasoned store manager or new to the world of merchandising, this episode will equip you with the essential...
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Season 1
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Episode 12
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21:20
Episode 11 - From Store Assistant to Store Manager: Mastering Retail Leadership
Welcome to "From Store Assistant to Store Manager: Mastering Retail Leadership," your ultimate guide to climbing the retail career ladder. Whether you're starting as a store assistant or aiming for a management position, this podcast is designe...
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Season 1
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Episode 11
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30:47
Episode 10 - The Supermarket Story: Past Innovations, Current Trends and Future Visions
In this episode, we delve into the fascinating world of retail, tracing its evolution from its humble beginnings to the bustling industry we know today. We explore how historical trends have shaped current practices and discuss the...
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Season 1
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Episode 10
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28:33
Episode 9 - Unlocking Retail Secrets: Decoding PSPSPP For Retail Success
Welcome to Unlocking Retail Secrets: Decoding PSPSPP For Retail Success, the podcast where we delve into the intricate workings of retail store operations through the lens of six key elements: Presentation, Signage, Promotion, Safety, Product Q...
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Season 1
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Episode 9
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23:05
Episode 8 - Supermarket Secrets - The Eye Opening Truth Behind Pricing Tactics Revealed
Supermarket Secrets - The Eye Opening Truth Behind Pricing Tactics Revealed" is a captivating 30-minute podcast episode delving into the fascinating world of pricing strategies and consumer behavior in supermarkets. Hosted by Mark Lack, this ep...
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Season 1
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Episode 8
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31:04
Episode 7 - Unleashing Potential Your People Are Your Success (Part 2)
Our employees are the face of our brand and they shape our reputation through every interaction with customers, partners, and stakeholders. Their commitment to excellence in customer service builds trust and loyalty which is crucial for sustain...
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Season 1
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Episode 7
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33:46
Episode 6 - Unleashing Potential: Your People Are Your Success (Part 1)
Our employees are the face of our brand and they shape our reputation through every interaction with customers, partners, and stakeholders. Their commitment to excellence in customer service builds trust and loyalty which is crucial for sustain...
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Season 1
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Episode 6
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54:08
Episode 5 - Customer Connection: The Heartbeat of Supermarket Success
Welcome to "Customer Secrets Unveiled," where we delve deep into the world of retail supermarkets and uncover the mysteries behind customer behavior and loyalty. In this episode, we explore the hidden dynamics of the industry, shedding light on...
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Season 1
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Episode 5
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46:50
Episode 4 - The Assortment Chronicles: Unveiling the Epic Saga of Supermarket Success (Part 2)
In this episode, we delve into the intricate world of category management and assortment building, uncovering the strategies and insights that drive success in the retail landscape. From understanding consumer behavior to optimizing shelf space...
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Season 1
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Episode 4
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43:56
Episode 3 - The Assortment Chronicles: Unveiling the Epic Saga of Supermarket Success (Part 1)
In this episode, we delve into the intricate world of category management and assortment building, uncovering the strategies and insights that drive success in the retail landscape. From understanding consumer behavior to optimizing shelf space...
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Season 1
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Episode 3
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30:45
Episode 2 - Stocked & Ready: The Power of Availability in Supermarket Success
Welcome to Mastering Supermarket Availability with RETAIL101online! In this captivating podcast, we peel back the curtain on the bustling world of supermarket availability, where the dance between supply and demand determines the s...
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Season 1
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Episode 2
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28:56
Episode 1 - Elevate Your Retail Game: Embark on an Epic Adventure with Retail101Online
Welcome to "RETAIL101online: Empowering Tomorrow's Retail Leaders"! Get ready to embark on a transformative journey through the dynamic world of retail education in our exciting new podcast series.In this groundbreaking series, we're fli...
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Season 1
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Episode 1
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18:24
