Retail101online
Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From customer service to inventory management, we delve deep into the core principles that form the backbone of successful retail operations. Tune in for insightful discussions, practical tips, and captivating stories from the frontlines of global retail. Whether you're a seasoned professional or a novice enthusiast, Retail101online is your ultimate guide to mastering the art of retail. #RetailBasics #RetailKnowledge #GlobalRetail #RetailOperations #CustomerService #InventoryManagement #RetailInsights #RetailPodcast
Retail101online
From Ordinary To Extraordinary With Uplifting Service
Rise Above the Ordinary: Uplifting Service Lessons for Retail Success
Welcome to a milestone episode of RETAIL101online! In Episode 20, we explore one of the most powerful tools for transforming your retail career — Uplifting Service by bestselling author Ron Kaufman. Whether you're working in fashion, food, electronics, or customer support, this episode gives you real-world strategies to stand out, get promoted, and feel proud of your work.
We break down the structure of the book, uncover the 6 levels of service, and give you practical tips in our “Help Is On The Way” segment — perfect for retail staff working in the Middle East and around the world. From improving your mindset to creating wow moments for customers, this episode helps you deliver more than expected.
🎯 Learn how to:
- Turn routine tasks into powerful service moments
- Stand out from your team by adding extra value
- Apply uplifting service techniques every day — even in tough environments
- Build long-term career skills through better customer service
If you're ready to shift from "just doing your job" to growing your career, this episode is your guide.
🔔 Subscribe and follow for more retail career tools, training, and tips. New episodes drop regularly.
