Retail101online
Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From customer service to inventory management, we delve deep into the core principles that form the backbone of successful retail operations. Tune in for insightful discussions, practical tips, and captivating stories from the frontlines of global retail. Whether you're a seasoned professional or a novice enthusiast, Retail101online is your ultimate guide to mastering the art of retail. #RetailBasics #RetailKnowledge #GlobalRetail #RetailOperations #CustomerService #InventoryManagement #RetailInsights #RetailPodcast
Retail101online
Resurrecting Retail - A Post Pandemic Odyssey
Episode 25: Resurrecting Retail – The New World of Business After the Pandemic
In this milestone episode, host Mark Lack explores the future of retail through the lens of Doug Stephens’ acclaimed book Resurrecting Retail. Learn how the pandemic reshaped consumer expectations, accelerated innovation, and forced an industry-wide reckoning with purpose, technology, and the role of physical stores.
We explore key themes from the book, including retail-as-media, the rise of experiential commerce, and the death of mediocrity. Plus, Mark delivers a "Help Is On the Way" segment packed with 5 practical, hope-filled actions retailers can use right now to evolve their businesses.
This is an episode about more than survival. It’s about resurrection. And it’s a must-listen for anyone serious about shaping the next era of retail.
#ResurrectingRetail #RetailFuturism #DougStephens #Retail101Online #RetailInnovation #RetailStrategy #RetailExperience #PostPandemicRetail #RetailReinvention #FutureOfRetail
