Retail101online
Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From customer service to inventory management, we delve deep into the core principles that form the backbone of successful retail operations. Tune in for insightful discussions, practical tips, and captivating stories from the frontlines of global retail. Whether you're a seasoned professional or a novice enthusiast, Retail101online is your ultimate guide to mastering the art of retail. #RetailBasics #RetailKnowledge #GlobalRetail #RetailOperations #CustomerService #InventoryManagement #RetailInsights #RetailPodcast
Retail101online
Inside Human Capital: What Does It Take to Succeed in Retail?
In this BONUS episode of RETAIL101online: Retail Voices, host Mark Lack sits down with Ashutosh Labroo, Chief Human Resources Officer and Founder of SuccessionIQ, to explore how human capital is transforming the future of retail.
Ash shares his unique perspective on what it really takes to build and sustain high-performing teams in an industry that never sleeps. From navigating digital transformation and e-commerce disruption to balancing automation with empathy, this episode gets right to the heart of what makes retail businesses thrive — their people.
Together, they discuss:
- How HR leaders can future-proof their workforce against technological change
- Why talent development must now focus on adaptability and emotional intelligence
- The role of leadership in driving innovation and resilience
- How feedback, culture, and purpose can be turned into tangible results
If you’re a retail leader, HR professional, or simply passionate about building better workplaces, this is an episode packed with insights and real-world lessons you can use today.
🎙️ Retail Voices — real conversations with the people shaping retail today.
👉 Subscribe for more episodes at Retail101online wherever you get your podcasts!
#RetailVoices #Retail101Online #MarkLack #AshutoshLabroo #SuccessionIQ
#HumanCapital #RetailLeadership #FutureOfRetail #RetailTransformation
#PeopleInRetail #RetailPodcast #HRStrategy #EmployeeEngagement #RetailInnovation
