The Estate Agent Consultancy Podcast

Rachel Ollington knows what it really takes to grow a lettings business. Having worked at every level of agency – from local independents to senior roles in national online operations – she’s seen first-hand the challenges agents face: fee-cutting competitors, landlords who shop around, and the constant pressure to do more just to stand still.

More recently, Rachel launched her own successful sales and lettings business, which she scaled and later exited. That experience means she understands both the grind and the growth opportunities that come with running your own agency.

Now, as a consultant and coach, she helps lettings agents follow a clear process to win new landlords, retain clients, and build recurring income. With Rachel’s practical insights and straight-talking style, growing a lettings business becomes clearer, more consistent, and far less stressful.