The Estate Agent Consultancy Podcast
The Estate Agent Consultancy Podcast is where estate agents come to grow their business. Hosted by Chris Webb, we skip the fluff and get straight into the stuff that actually moves the needle, more listings, better fees, and a business that works for you (not the other way around). Expect real talk, proven strategies, and the occasional rant. Whether you’re scaling up or just starting out, this is the no-BS playbook for building a better agency.
https://www.estateagentconsultancy.com/
Episodes
428 episodes
How to Get More Properties Under Offer
If too many of your listings are sitting on the market and not selling, the first place to look is usually pricing.In this episode, I break down the stock management process I’d use to get more properties under offer, including when to h...
Rory Sutherland: Complete Dysfunction
Ask Rory Sutherland what he sees when he looks at estate agency and he doesn't hesitate: complete dysfunction. Recorded live during The 24-Hour Open House, Ogilvy's Vice Chairman Emeritus takes apart the psychology of buying and selling h...
What the Best Estate Agents Are Doing Differently Right Now | Chris Buckler
What separates the estate agents building highly profitable businesses from everyone else?In this episode, I’m joined by Chris Buckler to discuss what he’s learned from building and selling his own estate agency business, joining TA UK ...
The Best Time to List a Property? Today.
Estate agents and sellers often wait for the “perfect” time to put a property on the market.September. Spring. After Christmas. After Easter. When the weather improves. When the market picks up.But in this episode, I explain why...
How to Make Sellers Feel Stupid Saying No
Most estate agents are pretty good at explaining what they do.Professional photography. One point of contact. Great communication. Longer opening hours. Better marketing.But there’s one problem: why should the seller actually care...
Your Customer Journey Can Fix Anything...Let's Put It To The Test
I know I say it all the time..."Go back to your Customer journey"But it's because I genuinely believe your customer journey can help you solve far more than just a few process problems.In today's episode, I'm looking at 3 common a...
Why You Should Steal Your Best Business Ideas
Stealing is wrong… except, perhaps, when it comes to business ideas.Some of the most successful things I’ve implemented in my own business weren’t completely original ideas. I’ve seen something that works, taken inspiration from it and a...
Why Property Transactions Are Broken — and How Estate Agents Can Fix Them | Silas J. Lees
Why does selling a property now take more than 20 weeks when transactions once completed in six to eight?In this episode, I’m joined by Silas J. Lees, who brings nearly 30 years of experience across estate agency, surveying and property ...
Cannibalise Your Estate Agency Before Someone Else Does
If something in your estate agency is working perfectly well today, you should still be asking one question:How could we make it better?In this episode, I explain why every successful business should be prepared to cannibalise its...
How Great Estate Agents Win in a Tough Market
A difficult property market doesn’t have to mean a difficult year for your estate agency.In fact, a tougher market can be exactly where the best estate agents start to stand out.In this episode, I look at what you should be focusi...
September Is Your Second New Year: 3 Things to Do to Finish the Year Strong
September has a funny way of feeling like a fresh start in agency life. The summer holidays are over, the kids are back at school, you and your team are feeling refreshed and your landlords are getting back into business mode too....
Why You’re NOT Getting More Referrals (And How to Fix It)
Most estate agents hope happy clients will recommend them.The problem? That’s rarely how referrals actually happen.In this video, I break down the exact referral system I used in estate agency to consistently generate recommendati...
From Cold Calling to Sales Director: Alex Tan on Energy, Culture and Leadership
Alex Tan began her sales career making more than 100 cold calls a day before entering estate agency during the 2008 financial crisis.Today, she is Group Sales Director at Andrews Property Group, helping lead sales across a network of 40 ...
The Only Things That Actually Grow Your Estate Agency
Estate agency can get incredibly noisy. Social media, emails, meetings, new technology, AI, admin, marketing, training — there’s always something demanding your attention.But if you stripped everything away, what are the one or two thing...
5 Estate Agency Myths That Are Costing You Thousands
There’s no shortage of estate agency advice online—but not all of it is good.In this video, I share five pieces of advice I hear repeatedly that I believe are actually damaging estate agency businesses. From discounting your fees and cla...
Agents, Let’s Normalise Our Beans on Toast Era
Everyone sees the successful agency owner travelling, growing a team, choosing their own hours and celebrating the wins.What we don’t always see is how they started.The late nights. The financial uncertainty. Working another job a...
You’re Busy… But Your Estate Agency Isn’t Growing
Are you constantly busy in your estate agency but still not making the money you want?In this podcast, I break down the biggest mistake I see estate agents make—confusing activity with progress.I’ll show you the simple framework I...
The Biggest Google Update in 25 Years (Estate Agents Beware)
Google search is about to change forever.AI is transforming the way people search online, and for estate agents, that means the strategies that worked for the last decade may no longer be enough.In this video, I’m joined by SEO ex...
The Biggest Estate Agency Mistakes (And How To Fix Them)
I work with estate agents across the UK every single day, and despite every business being different, I see the same mistakes repeated again and again.In this podcast, I break down the biggest issues holding estate agencies back—from poo...
What’s Your Unfair Advantage in Estate Agency?
What do you do better than almost everyone else — without even really thinking about it?Every great estate agent has an unfair advantage. Maybe you’re brilliant on social media. Maybe you can walk into a room and instantly connect with p...
Death by a Thousand Logins: Is Your Software Helping Your Agency… or Slowing It Down?
How many different systems do you or your team log into every day?Your CRM. Property management software. Accounts. Referencing. Maintenance. Compliance. E-signatures. Reporting. Marketing…One by one, they might seem like se...
Your Team Is Only as Good as the Training You Give Them
I had to apologise to one of my team members this week.Not because they’d done something wrong — but because I’d made our systems more complicated than they were ready for and expected them to understand things that had taken me years to...
25 Years in Estate Agency: The Real Secret to Winning (Back-to-Back Awards)
In this episode, I sit down with Michelle Gallagher — a 25-year estate agency veteran and back-to-back winner of the UK’s Best Estate Agent award.We break down what actually separates top-performing agents from everyone else — and it’s p...
The Leverage Ladder Every Estate Agent Needs to Understand
When you first launch an estate agency, hard work is your biggest advantage.You door knock. You leaflet. You make calls. You do whatever it takes to win instructions.But if you’re still relying on those same tactics years later, y...