The Estate Agent Consultancy Podcast
The Estate Agent Consultancy Podcast is where estate agents come to grow their business. Hosted by Chris Webb, we skip the fluff and get straight into the stuff that actually moves the needle, more listings, better fees, and a business that works for you (not the other way around). Expect real talk, proven strategies, and the occasional rant. Whether you’re scaling up or just starting out, this is the no-BS playbook for building a better agency.
https://www.estateagentconsultancy.com/
Episodes
289 episodes
The Fancy Brownie: How the plate matters as much as the food, and what that means for every estate agent
A researcher bakes a single batch of brownies and serves identical pieces on a napkin, a paper plate, and a piece of fine bone china. Same brownie. Completely different reactions. People thought the one on china tasted richer, more sophisticate...
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26:12
Why Most Estate Agents Will Fail (And How AI Can Save You) With Mark Burgess
Estate agents aren’t failing because they’re bad — they’re failing because the workload has become unfinishable.In this eye-opening interview with property tech expert Mark Burgess, we break down why estate agencies are drowning in disc...
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46:22
The Dangerous Ego of Letting Agents (And How to Use It for Good)
Letting agents don’t talk about ego very often.But it’s there.Sometimes it pushes us to grow, compete and build better businesses.And sometimes… it leads us to make decisions for the wrong reasons.In this episode I’m...
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8:35
Stop Dropping Your Fees: How YOU Can Hold Firm on Commission
One of the biggest challenges estate agents face is defending their fee.You win the instruction… then the vendor or landlord says another agent will do it cheaper. Suddenly you feel the pressure to drop your commission just to keep the ...
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12:56
AI, Admin & The Agency Shake-Up with Alto CEO Ric Dawson
The property industry is changing fast. And according to Alto CEO Ric Dawson, many agents don’t even realise what’s coming.In this episode, we unpack one of the most overlooked but disruptive shifts in the UK market: major housebuilders ...
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42:04
4 Brutally Honest Lessons I Learned Before Turning 40 ( Today! )
Turning 40 makes you reflect on the lessons that took years — sometimes decades — to truly understand.In this podcast episode I share four lessons that shaped my career, business, and mindset. These are things I wish I had understood mu...
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12:27
The $2 Hot Dog on a $300 Plate: Customer Service as Marketing
A group of tourists sit in one of the most celebrated restaurants on earth, surrounded by the kind of food most people only read about — and the one thing they can't stop talking about is a street hot dog. This week, Toby tells the story of how...
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36:43
From Agent to Business Owner: Claire Readings on Scaling Smart in Estate Agency
Grab your tickets for Mega Camp here: https://megacamp.uk/ticketsUse WEBB50 at checkout for £50 off ( you're welcome! )In this episode, Claire Readings (Keller Williams UK) reveals what separates top-performing agents from...
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32:33
The 12 Landlord Questions Your Team Will Be Asked About the Renters’ Rights Act (And Exactly How to Answer Them)
The 1st May is just around the corner now, the lettings landscape and landlords are asking questions.Lots of questions.The problem is many letting agency teams don’t feel confident answering them. And when that happens, landlords ...
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11:53
Scared of Looking Cringe on Video? Why No One Is Judging Your Content
In this episode of The Estate Agent Consultancy Podcast, we tackle one of the biggest barriers stopping estate agents from growing their personal brand online: the fear of being on camera.Many agents know that video content — from Insta...
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18:40
From First Hire to Dream Team: Building a Lettings Agency That Scales with Lauren Harriss
I’m joined by Lauren Harriss, co-founder of Tate and Harriss, who specialise in recruiting for the property industry. If you’re looking to grow your agency, the reality is simple: your business will only ever be as strong as the team behind ...
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55:41
Stop Selling Houses, Start Selling the Community
In this episode of The Estate Agent Consultancy Podcast, we explore one of the most powerful yet underused strategies in modern estate agency: community marketing.Many estate agents focus purely on transactions — listings, viewings, and...
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10:04
The Great Soap Heist: How Inversion Can Help To Grow Your Business
In 1980, a tiny company from Minnesota did something that shouldn’t have worked. They’d invented the first mass-market liquid hand soap - Softsoap - and it was flying off shelves. But the moment Procter & Gamble and Colgate noticed, the gam...
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30:01
Trust, Valuations & Building a Reputation That Lasts with Majella Galvin
In this episode, I’m joined by Majella Galvin, Chartered Estate Agent, RICS Registered Valuer at DNG Galvin.Majella grew up around property and has worked across residential, commercial, and agricultural markets in Ireland. Today, she l...
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27:03
If Your Team Can’t Defend Your Fees, You’ve Already Lost the Instruction
Are your negotiators confident enough to defend your fees… or are they folding at the first objection?In today’s episode, I’m breaking down exactly what high-performing letting agencies train their teams on and why most agencies are stil...
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7:46
How Local Events Can Make You the Go-To Estate Agent Overnight
Want to get your estate agency in front of hundreds (or even thousands) of local business owners and homeowners, without cold calling or chasing leads?In this episode, we break down the exact strategy behind sponsoring local events to b...
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7:02
The Letting Agent’s Secret Weapon: Habit Stacking for Growth
You don’t need more time. You need better triggers.Every letting agent has a list of things they know they should be doing — posting on social media, checking the numbers, following up landlords, going for a walk, listening to i...
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8:28
Consistent Leads, Consistent Income: Escape the Traditional Agency Cash-Flow Trap
Most estate agencies don’t have a profit problem, they’ve got a cash-flow problem. The traditional model creates feast-or-famine months, inconsistent instructions, and a constant scramble for the next deal.In this episode, we break down...
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8:14
The Incompetent Bank Robber: Why We Don’t Know What We Don’t Know
In 1995, a man robbed two Pittsburgh banks in broad daylight with lemon juice on his face, utterly convinced it would make him invisible to cameras. It didn’t. But the story caught the eye of a Cornell psychologist, and inspired one of the most...
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26:55
What Actually Works in Estate Agency in 2026 – Antonelli Singers
Antonelli Singers is an established self employed agent working alongside TAUK. In this episode, he shares what’s actually worked for him over the years, from choosing a local patch and sticking with it, to building a personal brand...
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36:52
Why Your Agency Feels Behind (And Why It Probably Isn’t)
Ever scrolled LinkedIn or Instagram and thought…“How are they at 200 doors already?” “Why are they winning all those instructions?” “Are we behind?”Here’s the truth: you’re comparing your Year 1 to someone...
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4:56
The Property Launch Blueprint: Turn Every Listing Into More Instructions
For most estate agents, stock is the pinch point. Without listings, there’s no leverage. No pipeline. No momentum.In this episode, we dive into why the way you launch a property matters far more than most agents realise — and how structu...
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6:23
From Letting Agent to Landlord Wealth Manager with Kieran Slinger
You have access to more data than ever before.Market trends, rental growth, yield forecasts, portfolio performance.But your not actually using it.In this week’s episode, I’m joined by Kieran Slinger, co-foun...
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43:51
How to Stop Being a Busy Fool in Estate Agency
“I’m doing five jobs at once and barely have time to breathe…”Sound familiar? In this episode, we break down the trap so many solo agents fall into — doing everything, burning out, and wondering why the business isn’t growing.Yo...
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8:18
“The Season of Yes” with Annalese Walmsley: Career, Confidence & The Future of Estate Agency
In this episode, Chris sits down with Annalese Walmsley to unpack what happens when you stop playing it safe and start saying YES — to speaking gigs, career shifts, and showing up more boldly in the property world.From her unexpected jou...
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33:08