Advice from a Call Center Geek!

Chatbots for the Call Center and Customer Service- Present and Future

March 19, 2019 Season 1 Episode 17
Chatbots for the Call Center and Customer Service- Present and Future
Advice from a Call Center Geek!
More Info
Advice from a Call Center Geek!
Chatbots for the Call Center and Customer Service- Present and Future
Mar 19, 2019 Season 1 Episode 17

Send us a Text Message.

Let's take a look a the types of chatbots that are available for your call center today, what ones you should be using and where the technology is moving to.  We discuss not only the technology behind them but the use cases and costs.

Join the Advice from a Call Center Geek texting community! Text us at 814-247-0366 and you will be able to have direct access to us for any call center ops question. We will also be sending out exclusive call center ops content to all community members.

We will NEVER attempt to sell you anything nor will we sell your data. All this is, is another way for us to be able to help you with your call center operations questions.

If you are looking for USA outsourced customer service or sales support, we here at Expivia would really like to help you support your customers.
Please check us out at expiviausa.com, or email us at info@expivia.net!



Follow Tom: @tlaird_expivia
Join our Facebook Call Center Community: www.facebook.com/callcentergeek
Connect on LinkedIn: https://www.linkedin.com/in/tlairdexpivia/
Follow on TikTok: https://www.tiktok.com/@callcenter_geek
Linkedin Group: https://www.linkedin.com/groups/9041993/
Watch us: Advice from a Call Center Geek Youtube Channel

Show Notes

Send us a Text Message.

Let's take a look a the types of chatbots that are available for your call center today, what ones you should be using and where the technology is moving to.  We discuss not only the technology behind them but the use cases and costs.

Join the Advice from a Call Center Geek texting community! Text us at 814-247-0366 and you will be able to have direct access to us for any call center ops question. We will also be sending out exclusive call center ops content to all community members.

We will NEVER attempt to sell you anything nor will we sell your data. All this is, is another way for us to be able to help you with your call center operations questions.

If you are looking for USA outsourced customer service or sales support, we here at Expivia would really like to help you support your customers.
Please check us out at expiviausa.com, or email us at info@expivia.net!



Follow Tom: @tlaird_expivia
Join our Facebook Call Center Community: www.facebook.com/callcentergeek
Connect on LinkedIn: https://www.linkedin.com/in/tlairdexpivia/
Follow on TikTok: https://www.tiktok.com/@callcenter_geek
Linkedin Group: https://www.linkedin.com/groups/9041993/
Watch us: Advice from a Call Center Geek Youtube Channel