Wanted to make a special announcement to make the one-year birthday of our call center ops book "Advice from a Call Center Geek" that started this whole thing off!
We have just completed our new version on the book "MORE Advice from a Call Center Geek" and will be publishing it on Amazon on Tuesday, Aug 13, 2019.
Head over to moregeek.callcentergeek.com to sign up to receive the link to the FREE digital version of the book. We will also be selling the paperback at the lowest rate Amazon will let us. Should be 3-4 dollars tops.
Again head over to moregeek.callcentergeek.com so you don't miss out on the free version!