Advice from a Call Center Geek!

Cracking the Code on Call Center Attendance- Go on a Streak!

August 20, 2019 Season 1 Episode 37
Advice from a Call Center Geek!
Cracking the Code on Call Center Attendance- Go on a Streak!
Chapters
Advice from a Call Center Geek!
Cracking the Code on Call Center Attendance- Go on a Streak!
Aug 20, 2019 Season 1 Episode 37
Thomas Laird
Cracking the Code on Call Center Attendance- Go on a Streak!
Show Notes

At Expivia our "You own Your Paycheck" attendance program has raised our call center attendance 27% from day 1 of implentation.

If your center is struggling with attendance then this is an episode that you need to listen to and a program and you need to look hard into implementing in your center.  Its one of the best things we have done in our center to improve attendance and grow our culture.

Here is a link to the actual "You own Your Paycheck" policy:
https://www.linkedin.com/pulse/cracking-code-call-center-attendance-thomas-laird/



×

Listen to this podcast on