Advice from a Call Center Geek!
Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!
Advice from a Call Center Geek!
Case for NO Cell Phones and NO Wearable Technology on Your Call Center Floor
In Episode 41, we dig into the security and culture aspects of our NO CELL phone policy at Expivia and why we think its a cornerstone of our overall security compliance.
Because so many of you asked for it, I am just posting the cell phone/wearable policy here on expiviausa.com:
https://expiviausa.com/%ef%bb%bfcell-phone-wearable-technology-agreement/
Join the Advice from a Call Center Geek texting community! Text us at 814-247-0366 and you will be able to have direct access to us for any call center ops question. We will also be sending out exclusive call center ops content to all community members.
We will NEVER attempt to sell you anything nor will we sell your data. All this is, is another way for us to be able to help you with your call center operations questions.
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