
Advice from a Call Center Geek!
Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!
Advice from a Call Center Geek!
Motivational Games to Play In your Call Center 2.0
We have re-done the original episode 4 to now include more games, more engagement and more fun to have in your call center. There are over 20 games and ideas to have fun in your call center in this episode.
We break the games into basic, intermediate, and advanced games for your center.
If you want any of the rules for these games email the Host of the Geek, Tom Laird at tlaird@expivia.net
BASIC FUN
- Pass the ...
- Hangman
- Color Me Up
- Poker
- Cornhole
- KPI Tic-Tac- Toe
- Bet Who?
INTERMEDIATE FUN
- Hoop It Up
- Hall Ball
- Roller Ball
- Pyramid
- Scavenger Hunt
ADVANCED AWESOMENESS
- Human Board Game
- Battle Ship (2 ways)
- Kentucky Derby
- Water Pong
- Facebook and Instagram engagement
Join the Advice from a Call Center Geek texting community! Text us at 814-247-0366 and you will be able to have direct access to us for any call center ops question. We will also be sending out exclusive call center ops content to all community members.
We will NEVER attempt to sell you anything nor will we sell your data. All this is, is another way for us to be able to help you with your call center operations questions.
Tom Laird’s 100% USA-based, AI-powered contact center. As the only outsourcing partner on the NICE CXone Customer Executive Council, Expivia is redefining what it means to be a CX tech partner. Learn more at expiviausa.com.
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