Advice from a Call Center Geek!

Call Center Supervisor Training- Starting a Management Training Program

January 15, 2019 Season 1 Episode 7
Advice from a Call Center Geek!
Call Center Supervisor Training- Starting a Management Training Program
Chapters
Advice from a Call Center Geek!
Call Center Supervisor Training- Starting a Management Training Program
Jan 15, 2019 Season 1 Episode 7

How do you facilitate call center management training in your call center?  Do you have a training plan at all or are you just pulling long tenured/high producing associates to be your supervisors?

Stop that!  Start a management training program in your call center.  In this episode of the Geek! we tell you how!

Show Notes

How do you facilitate call center management training in your call center?  Do you have a training plan at all or are you just pulling long tenured/high producing associates to be your supervisors?

Stop that!  Start a management training program in your call center.  In this episode of the Geek! we tell you how!