Inside Automotive with Jim Fitzpatrick, powered by CBT News
Inside Automotive is a groundbreaking show that offers a captivating blend of dealership news, automotive retailing best practices, and cutting-edge industry insights from top executives and analysts. Featuring trailblazing industry insiders, this show offers a comprehensive look into the latest happenings within dealerships, highlighting key trends and developments. Through interviews with successful dealers, expert analysis, and practical advice, viewers gain valuable knowledge on implementing effective strategies, improving operations, and navigating the ever-changing automotive landscape. For more like this visit us at CBTNews.com.
Episodes
171 episodes
Remembering Jim O’Connor With Chris Saraceno and David Kain
Chris Saraceno of Kelly Automotive Group and David Kain of Kain Advisory join Inside Automotive to remember former Ford executive Jim O’Connor, who died Sept. 25 at age 83. After more than four decades at Ford, O’Connor became known for his clo...
Gerrick Wilkins on the Future of Dealership Valuations
Gerrick Wilkins, Founder and CEO of Omega Advisors, joins Inside Automotive to discuss dealership valuations, M&A, strategic divestitures and the factors shaping future earnings. With more than 25 years of experience, Wilkins explains why b...
Set more appointments, close more deals with RevDojo’s proven prompts
RevDojo Founder and CEO Kyle Disher returns to Inside Automotive for a live test of dealership phone skills, putting real cash on the line to see whether salespeople can turn shopper inquiries into appointments. During three mystery-shop calls,...
Jorge De Castro on Turning Digital Signals Into Sales
Protomiq CEO Jorge De Castro joins Inside Automotive to discuss the company’s evolution from TradePending’s trade-in widget into an intelligence-driven platform designed to help dealers turn digital customer signals into showroom opportunities....
How Dealers Can Manage AI Compliance Risks
David Spisak, CEO of Disruptive Growth Solutions, joins Inside Automotive to examine the compliance and legal risks emerging as dealerships rapidly adopt AI. From unsupervised chatbots and sensitive customer data to vendor selection and AI-read...
Why Dealership Compliance Can’t Be a One-Time Check
Hunter Giambra of Hurricane IT Solutions and Andy Graff of ComplyAuto join Inside Automotive for the final installment of a three-part series on dealership cybersecurity and compliance. The conversation explores why compliance requires ongoing ...
Gary Ng Wai on Turning Dealer Websites Into Sales Channels
Gary Ng Wai of CarJiffy joins Tom Jamali, President of Carhub Automotive Group, and Peter Heasty of Baker Tilly Dealer Acquisitions to examine how dealers can turn online shoppers into completed transactions. On Inside Automotive, the guests di...
Why The New RAV4 Is Selling Faster Than Dealers Can Stock It
David Christ, Group Vice President and General Manager of the Toyota Division at Toyota Motor North America, discusses the automaker’s product strategy, strong dealer demand, and expanding electrified lineup. On Inside Automotive, Christ covers...
Hunter Giambra & Andy Graff on Dealer Cybersecurity and Compliance
Dealerships face growing cybersecurity and compliance demands, but Hunter Giambra of Hurricane IT Solutions and Andy Graff of ComplyAuto explain why having policies and technology in place does not always mean a dealership is protected. In part...
Sean Gardner on Creating Sales When the Showroom Is Slow
Slow showroom traffic does not have to mean a slow sales day. Sean Gardner, Instructor and Sales Trainer at the Joe Verde Group, shares four ways automotive salespeople can create opportunities when the floor is quiet. On Inside Automotive, Gar...
Could Chinese Automakers Solve the U.S. Affordability Gap?
David Spisak, President and CEO of Disruptive Growth Solutions, examines the growing debate over Chinese automakers entering the U.S. market and the forces shaping that possibility. On Inside Automotive, Spisak discusses the loss of affordable ...
Why Compliance Doesn’t Always Mean Your Dealership Is Secure
Hunter Giambra, Founder and President of Hurricane IT Solutions, explains why dealership IT security requires more than simply purchasing security hardware or meeting compliance requirements. On Inside Automotive, Giambra discusses what real-wo...
Why Dealership Reviews Matter More in the Age of AI
Cuyler Owens, CEO of Widewail, explains how dealership reviews are evolving from a reputation-management tool into a source of customer and operational intelligence. On Inside Automotive, Owens explores how AI can analyze millions of reviews to...
David Spisak on Building a More Transparent Buying Experience
David Spisak, CEO and President of Disruptive Growth Solutions, challenges dealers to look beyond the threat of digital disruptors and examine what companies like Carvana reveal about changing consumer expectations. In the first part of a three...
The Monthly Payment Gap: A New Compliance Risk for Dealers
The monthly payment has become a central part of the car-buying journey, but Pete MacInnis, John Fitzpatrick, and attorney Seth Dobbs explain why payment advertising can also create a growing compliance risk for dealers. The panel examines the ...
Robert DeGeorge on Why AI Needs Analytics to Win
Robert DeGeorge, Director of Product Consulting for Dealer.com and VinSolutions, explains how dealers can use AI alongside traditional analytics to make smarter decisions about their websites and digital marketing. While AI can analyze language...
Dave Mondragon on How Dealers Can Scale Without Selling
Dave Mondragon, Founder and CEO of AutoTrust Dealer Alliance, explains how dealer-owned scale can help family and independent franchise dealers compete without giving up ownership. AutoTrust uses a cooperative membership model that allows deale...
Angelo Mendola and David Spisak on the Profit Hiding in Payments
Angelo Mendola of Priority Payments Local and David Spisak of Disruptive Growth Solutions examine how dealers can turn payment processing from an administrative burden into an opportunity to improve profitability and reduce compliance risk. The...
Gary Ng-Wai on Building a 24/7 Digital Dealership
Gary Ng-Wai, Chief Revenue Officer at CarJiffy, explains how dealerships can prepare for the shift from AI-powered vehicle shopping to AI-assisted buying. As consumers increasingly use tools like ChatGPT, Gemini, and Claude throughout the purch...
Greg Uland on Making AI Work for Dealerships
Greg Uland, Vice President of Marketing at Reynolds and Reynolds, explains how dealerships can approach AI adoption strategically by starting with business problems rather than technology for its own sake.On the latest episode of Ins...
How Angelo Mendola Is Rethinking Dealership Payment Processing
Angelo Mendola, President and COO of Priority Payments Local, explains how dealerships can improve profitability by optimizing payment processing, technology and financial workflows.On the latest episode of Inside Automotive, Me...
Amit Chandarana and Ed Roberts on the Future of Mobile Service
Amit Chandarana, CEO of Curbee, and Ed Roberts, COO and General Manager of Bozard Ford Lincoln, discuss how dealers can build more efficient, profitable mobile service operations.On this episode of Inside Automotive, Chandarana ...
How Matt Hogan Uses Social Media to Drive Sales and Recruiting
Matt Hogan, Vice President of Infiniti North Miami and Palm Beach Mitsubishi, explains how authentic social media content can drive dealership sales, generate leads and attract new talent.On the latest episode of Inside Automotive
Matt Muilenburg on AI’s Next Chapter in Automotive Retail
Matt Muilenburg, Chief Product Officer at Impel, explains how artificial intelligence is moving automotive retail beyond fragmented technology and toward more connected, efficient dealership operations.In this episode of Inside Autom...
Tim Mullins on What Gen Z Really Wants From Dealers
Tim Mullins, Chief Market Officer at Capital One, explores how dealerships can better connect with Gen Z and first-time car buyers as their expectations around digital shopping, affordability and human interaction evolve.Mullins breaks d...