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The Double Duty Agent Podcast with Carla Higgins
The Double Duty Agent Podcast with Carla Higgins
What’s Holding Clients Back - And How to Coach Them Through It (2025 NAR Member Survey Part 2)
Your clients’ objections aren’t about the market - they’re about fear. In this episode, learn how to use empathy and powerful questions to guide your clients (and yourself) forward.
This episode picks up where last week left off - diving deeper into the 2025 NAR Member Survey. But this time, we're looking through the lens of your clients.
The data reveals the top four reasons clients are pausing, hesitating, or delaying their real estate decisions. But the real work isn’t in fixing their objections - it’s in understanding the fears underneath them.
In this coaching-packed episode, Coach Carla shows you how to:
- Lead with empathy instead of argument
- Ask better questions that unlock clarity and trust
- Help your clients self-discover what's actually holding them back
- Reflect those same coaching tools inward for your own growth
Whether you're helping a buyer hesitant about interest rates or coaching yourself through call reluctance, this episode gives you the language, mindset, and tools to show up differently - and more effectively.
IN THIS EPISODE, YOU’LL LEARN:
- The top 4 client objections based on the latest NAR survey
- How to coach your clients through fear without pressure or pushback
- Why empathy opens the door—and assumptions shut it
- Specific coaching questions for affordability, interest rates, inventory, and clarity
- How to apply these same tools to your own mindset as a Double Duty Agent
Which of the four objections do you hear most often from your clients?
What coaching question from this episode can you try out in your next conversation - or even in your own self-talk?
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