The Double Duty Agent® Podcast with Carla Higgins
The Double Duty Agent® Podcast with Coach Carla is for real estate agents who are building their business alongside another career, family responsibilities, caregiving, school, or a full life.
If you have ever felt behind, overwhelmed, inconsistent, or unsure how to make real estate work with the time you actually have, this podcast was created for you.
Coach Carla Higgins, founder of Double Duty by Design™, helps busy agents turn limited time into focused, income-producing action so they can build a real estate business that fits their life and helps their license become a path to income, freedom, and confidence.
Each week, you’ll get practical coaching, mindset support, real agent stories, and simple systems to help you focus on what matters most: conversations, appointments, clients, closings, and income.
This is not about hustle, comparison, or building your business like everyone else. It is about building by design.
You are not behind. You are building.
The Double Duty Agent® Podcast with Carla Higgins
Season 3. Episode 9: You’re Right. It Might Be a Ghosting Problem: The Real Reason Your Leads Go Quiet
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If your leads keep going quiet, this episode will help you figure out whether they are really ghosting you, not ready yet, or waiting for better follow-up.
In this episode of The Double Duty Agent® Podcast, Carla talks about one of the most frustrating parts of real estate: leads who seem interested and then disappear.
Whether the lead came from your database, an open house, online lead source, or social media, silence does not always mean the lead is dead. Sometimes it means they are not ready yet. Sometimes it means they are confused, overwhelmed, or unsure of the next step. And sometimes, if we are honest, the follow-up stopped before the relationship had enough time to grow.
This episode will help you reconnect to the Season 3 formula: conversations create appointments, appointments create clients, clients create closings, and closings create income. When follow-up stops, the formula stops. So let’s talk about how to get it moving again.
In this episode, you’ll learn:
- Why a quiet lead is not always a dead lead
- How the “silent story” convinces agents to stop following up too soon
- Why your lead generation pillar may not be broken, but your follow-up system may be missing
- How silence shows up differently in your database, open houses, online leads, and social media
- Why “not ready yet” is a nurture category, not a reason to disappear
- How to use the Ghosting Audit and Quiet Lead Reset to reopen conversations with care and clarity
Before you decide a lead ghosted you, ask yourself:
- How many times did I actually follow up?
Not how many times you thought about it. Not how many times you meant to. How many times did you actually reach out? - Was my outreach a real conversation opener?
Did you say something specific, connect it to something they cared about, and ask a clear question? - Did I offer a clear next step?
Not “let me know if you need anything.” A real next step, like scheduling 15 minutes, sending a few options, or checking back at a specific time.
Use this three-step reset to reopen the conversation:
- Reconnect
Open with warmth and no shame. - Re-clarify
Find out where they are right now. - Re-offer
Make the next step simple and easy to say yes to.
“When follow-up stops, the formula stops.”
Ask yourself: Who have I labeled as a ghost who may actually need a better follow-up conversation?
Then take one small step:
Choose one lead generation pillar this week:
- Database
- Open houses
- Online leads
- Social media
Then choose five quiet leads from that pillar and complete the Ghosting Audit.
Pick one person and use the Quiet Lead Reset to reopen the conversation with service, clarity, and consistency.
Ready for more support as you build real estate alongside a full life?
Head to DoubleDutyPodcast.com to join the Double Duty Community, subscribe to the Double Duty Download™ newsletter, submit a question for Coach’s Corner, and find resources designed to help you turn limited time into focused, income-producing action.
If this episode helped you rethink your follow-up, please leave a 5-star review and share it with one other agent who needs the reminder that a quiet lead is not always a dead lead.
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