Radio Front Desk
Radio Front Desk is a podcast that talks to real people in real clinics about what it takes to build a health and wellness business.
Host Denzil Ford, Editor-in-Chief of Front Desk magazine, digs into the inspiring stories of folks building their practices from the ground up — including what works, what hasn’t, and everything in between.
Created by the team at Jane App, this podcast is your source for discovering fresh ideas and proven strategies for clinic life. Join us on this journey of building a practice you love.
Podcasting since 2024 • 38 episodes
Radio Front Desk
Latest Episodes
Are you asking AI the right questions? How to turn it into your most useful brainstorming partner
AI is moving fast — and so is the way we’re using it. But how do you know if you’re using it to its full potential?In this episode, Denzil shares her own evolving relationship with ChatGPT: the surprising ways it’s helped, th...
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Season 2
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Episode 15
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6:26
How to prevent burnout in healthcare with boundaries and AI
Burnout isn’t just a buzzword in healthcare. It’s a lived reality that shows up as exhaustion, pressure, and a slow erosion of joy. In this episode, Denzil revisits her conversation with five practitioners from across North America ...
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Season 2
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Episode 14
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16:48
Is time off really enough? How to recover without burning out again
Burnout isn’t always solved by taking time off — especially if nothing really changes when you come back.In this episode, Denzil shares a powerful question from psychotherapist and clinic owner Roxanne Francis: “What’s going to chang...
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Season 2
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6:44
How to market your health & wellness practice (and still feel like yourself)
Marketing doesn’t always come naturally — especially in healthcare. It can feel overwhelming, confusing, or like something you’re “supposed” to know how to do. But what if marketing didn’t have to feel like marketing at all?In this episo...
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Season 2
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Episode 9
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9:30
Do you freeze at the front desk? Strategies for front desk staff
What do you reach for when things get tense?In this episode, Denzil opens up about what happens when pressure hits, like a tough phone call or a frustrated patient, and her brain suddenly goes blank. (Been there?)She reflects on a...
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Season 2
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4:09
