
The CX Files
Investigating the mysteries and sharing the secrets of great customer experience with industry leaders that have seen it and done it.
The CX Files
The CX Files #10 - Special: CEO Panel Talks about AI Agents for CX
Learn about cutting-edge AI Agents in this special episode 10 of The CX Files Podcast. This panel features leading minds in AI:
- Ilai Szpiezak, CEO of Dolphin AI π¬
- Arthur Wu, Co-Founder of Dataland π
- Mathew Goldsborough, CEO of NimbleBrain π§
- Your CX Files host Ben Foden, Regional Director for North America at Helpfeel ποΈ
Topics covered:
- The AI vs. Human Agent debate: where and why each excels.
- Secrets to managing and orchestrating AI systems.
- The Build vs. Buy question in a world of AI coding tools.
- And donβt miss the hidden gems at the end!
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Search "Helpfeel EN" on Google to learn more about Helpfeel's own AI Agents with full deployment and optimization service.