The CX Files

The CX Files #10 - Special: CEO Panel Talks about AI Agents for CX

β€’ Ben Foden

Learn about cutting-edge AI Agents in this special episode 10 of The CX Files Podcast. This panel features leading minds in AI: 
- Ilai Szpiezak, CEO of Dolphin AI 🐬
- Arthur Wu, Co-Founder of Dataland πŸ“Š
- Mathew Goldsborough, CEO of NimbleBrain 🧠
- Your CX Files host Ben Foden, Regional Director for North America at Helpfeel πŸ›ŽοΈ

Topics covered:
- The AI vs. Human Agent debate: where and why each excels.
- Secrets to managing and orchestrating AI systems.
- The Build vs. Buy question in a world of AI coding tools.
- And don’t miss the hidden gems at the end! 

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