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Friday Feelings
Welcome to Friday Feelings, the podcast that dives deep into the heart of human emotions and the power of Emotional Intelligence (EQ).
Hosted by Jenelle Friday, Principal EQ Consultant at LionHeartCS, this weekly podcast is your go-to space for relatable discussions, actionable tools, and transformative insights to help you thrive in every area of your life.
Each episode focuses on a single emotion—fear, joy, anger, vulnerability, and more—exploring how it impacts our daily lives and relationships. Through open, unfiltered conversations with expert guests and real-world stories, Friday Feelings brings a refreshing dose of transparency and authenticity to the EQ conversation.
What makes Friday Feelings unique? It’s tactical. You’ll walk away from every episode with practical tips, tools, or strategies to better understand and manage your emotions, build resilience, and improve your relationships at home and work.
New episodes drop every Friday morning, giving you the perfect boost to end your week with clarity, inspiration, and actionable wisdom.
Whether you’re looking to deepen your self-awareness, navigate complex feelings, or simply learn how to show up as your best self, Friday Feelings is here to guide you—one emotion at a time.
Subscribe now and join us on a journey to unlock the power of your emotions with Tactical EQ!
Friday Feelings
Creating Collaborative & Inclusive Environments - HOW do you do that?
In this raw and revealing episode of Friday Feelings, host Jenelle Friday welcomes guest Rijuta Bhagwat, Customer Success leader and founder of CX Factor Advisory. They explore the human side of collaboration from confronting deeply embedded biases to bridging cultural divides in the workplace, Jenelle and Rijuta dive deep into how Emotional Intelligence serves as the foundation for building truly inclusive and high-performing teams.
With stories ranging from childhood conditioning to workplace alienation, this episode uncovers the powerful role of self-awareness, curiosity, and intentional communication. You'll walk away with tactical tools like reframing emotional emails, using inclusive language like “help me understand,” and the surprising effectiveness of rotating leadership roles in meetings.
Whether you lead a team or you're just learning how to show up better for your peers, this episode reminds us: the key to psychological safety and productive collaboration lies in choosing to care.
Key Takeaways:
- How subconscious biases impact communication and inclusion
- Why curiosity and clarity are cornerstones of collaboration
- Tactical EQ tools for inclusive leadership and effective communication
- The emotional cost of toxic environments and how to shift the culture
Resources
- Connect with Rijuta: https://www.linkedin.com/in/rijutabhagwat/
- Learn more: cxfactoradvisory.com
Referenced Material
- The Five Dysfunctions of a Team by Patrick Lencioni (https://amzn.to/4mH4YAr)
- The anti-CEO playbook, TED talk by Hamdi Ulukaya (https://www.ted.com/talks/hamdi_ulukaya_the_anti_ceo_playbook?language=en)
