A New Ambition
A New Ambition is for independent business owners who want a successful business and a well-lived life.
You've worked hard to get here. But the business has grown and the way you've always worked isn't working the same way anymore. You're stretched thin, running on empty, and tired of putting everything else on hold just to keep things moving. You've probably told yourself it will get easier, once you hire the right people, once you get through this season, once sales hit that number. But as the business grows, the pressure doesn't go away. It just looks different.
I know what that's like. For years, growing my business was my only goal. Then I realized I wanted more: more time for myself, my relationships, and my health, without giving up the business I'd built. I thought I'd lost my ambition, but I just had a new one.
I'm Krista Williamson, seasoned business owner, trusted thinking partner, and leadership development coach. Every other week I'll help you reclaim your time, lower your stress, and make room for your new ambition, whatever that looks like for you.
This is A New Ambition. What's your new ambition?
A New Ambition
36: Becoming the leader your independent business needs (part 2)
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In this episode, part two of a two part conversation I had with Nicole Keleher on her podcast, The Seasonal Operator, we continue our discussion about what it really looks like to become the leader your small business needs.
In this second half of our conversation, we move into the practical side of leading a team once the business has grown.
We talk about how to know when someone needs more coaching and when it may simply not be the right fit, the signs that you may be holding on to the wrong employee for too long, why avoiding difficult conversations is so costly, and how to define customer experience clearly instead of assuming that everyone on the team just knows what good service looks like.
We also talk about the kind of leadership that helps a team feel safe and supported during difficult weeks. Leadership that recognizes emotions will show up and focuses on responding instead of reacting when things get hard.
This conversation reflects what it is actually like to run an independent business, where you are the one dealing with the pressures and the decisions often land on you.
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To connect with Nicole:
Podcast: The Seasonal Operator
Instagram: @theretailmarketers
Website: theretailmarketers.com
YouTube Channel: youtube.com/@theretailmarketers
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Let’s Connect:
Website: kristawilliamson.com
Facebook: @kristawilliamsoncoaching
Instagram: @kristawilliamsoncoaching
Schedule a free consultation