 
  SRM Focus
Welcome to SRM Focus! In our inaugural episode, join host Zuzanna Briant, Director, Practice Lead for CCM at WorldCC, for actionable strategies and expert insights to supercharge your supplier relationships.
Episodes
9 episodes
    How AI Can Fast-Track Sustainability in Supply Chains
In this episode of SRM Focus, host Suzanna Bryant sits down with Sally Guy, CEO of World Commerce & Contracting, to explore how artificial intelligence is accelerating sustainability in global supply chains.<...
        
          
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            Season 2
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            Episode 3
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          15:02
        
       
    The Paradox of Supplier Knowledge Sharing: Benefits, Risks, and the Dark Side of Close Relationships
In this episode of SRM Focus, host Zuzanna Briant dives into one of the most intriguing challenges in supplier relationship management: the paradox of supplier knowledge sharing. Why do suppliers really share their expertise wit...
        
          
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            Season 2
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            Episode 2
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          13:49
        
       
    The Emotionally Intelligent Leader: Mastering Contracts and Supplier Relationships
In this episode of SRM Focus, host Zuzanna Briant sits down with leadership and AI expert Volker Ballueder to explore how emotional intelligence transforms contract management and supplier relationships. Discover why trus...
        
          
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            Season 2
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            Episode 1
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          15:59
        
       
    Supplier Value: Driving Innovation Fast
This week's episode tackles one of the most powerful drivers of value in Supplier Relationship Management: innovation. We'll explore quick, practical ways to stimulate supplier innovation and drive results through stronger collaboration....
        
          
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            Season 1
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            Episode 6
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          16:04
        
       
    Communication: SRM's Core Skill
This episode of SRM Focus tackles the cornerstone of successful Supplier Relationship Management: communication. We'll explore crucial communication tactics designed to transform your supplier relationships, providing immediate strategies for i...
        
          
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            Season 1
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            Episode 5
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          13:53
        
       
    AI in SRM: Practical First Steps – Using GenAI & Large Language Models
In this episode, Zuzanna dives into the exciting world of Artificial Intelligence and its practical applications in Supplier Relationship Management with guest Chris Atkins, Senior Supplier Manager at Lloyds Banking Group. This epis...
        
          
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            Season 1
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            Episode 4
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          15:07
        
       
    SRM in Contracting: Lifecycle Integration
In this episode, we’re tackling a topic that’s essential to long-term supplier success but often overlooked — how SRM and contract management should work together throughout the supplier relationship.When done right, SRM and contracting ...
        
          
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            Season 1
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            Episode 3
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          18:49
        
       
    Conflict Resolution: Fast Solutions
This week, Zuzanna welcomes Fayola-Maria Jack, CEO of Resolutiion and a leading expert in commercial dispute resolution.Drawing on the recent WorldCC conflicts and disputes report, Fay shares crucial insights into conflict resolution wit...
        
          
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            Season 1
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            Episode 2
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          15:21
        
      