Agents of IT is the podcast for IT leaders accelerating the shift to Zero Ticket™ IT. Hosted by Resolve’s Sean Heuer (CEO) and Ari Stowe (COO), each episode explores how enterprises are adopting agentic AI and intelligent automation to eliminate reactive work, deflect tickets, and scale IT operations. From virtual agents to autonomous infrastructure, Sean, Ari, and a roster of extraordinary guests spotlight the tools, strategies, and mindsets driving the next era of IT.
Ari Stowe is the Chief Operating Officer at Resolve Systems, where he leads product strategy and innovation for the company’s intelligent IT automation platform. With a background in product management and a passion for mentoring, Ari helps organizations adopt emerging technologies and orchestrate high-impact outcomes across complex IT environments.
Sean Heuer is the CEO of Resolve Systems, a global leader in intelligent IT automation and orchestration. With a background in digital transformation and infrastructure modernization, Sean works closely with CIOs and IT leaders to help them operationalize automation at scale.
Ian believes in leading software's ability to improve human experiences, and has been writing about it for well over a decade. He has learned that collaboration, de-siloing, and frank conversations about emergent technology are key to holistic betterment. Ian enjoys using connective conversation to help Resolve's partners achieve transformative success.