Agents of IT
Agents of IT is the podcast for IT leaders accelerating the shift to Zero Ticket™ IT. Hosted by Resolve’s Sean Heuer (CEO) and Ari Stowe (COO), each episode explores how enterprises are adopting agentic AI and intelligent automation to eliminate reactive work, deflect tickets, and scale IT operations. From virtual agents to autonomous infrastructure, Sean, Ari, and a roster of extraordinary guests spotlight the tools, strategies, and mindsets driving the next era of IT.
Agents of IT
Latest Episodes
Agents of IT: Episode 20 - Chris Ennis at Risepoint: Revolutionizing Operations Through Automation
Fran Fernandez and Zack Austin sit down with Chris Ennis, Senior Technology Solutions Specialist at Risepoint, to discuss what successful automation adoption looks like in a growing organization. Chris draws on his diverse experience to share l...
Agents of IT: Episode 19 - Hot Takes - AI Governance & Farewell, Ari
AI adoption is accelerating across the enterprise, but governance is struggling to keep up. In this Hot Takes episode, Ari Stowe is joined by Chief Product Officer Fran Fernandez and Director of Product Marketing Zack Austin to unpack what happ...
Agents of IT: Episode 18 - Hot Takes - When AI Personalization Gets Too Personal
AI personalization can indeed make work smarter and more intuitive... but only when it feels helpful instead of invasive. In this Hot Takes episode, Ari reacts to recent coverage on hyper-personalization, enterprise AI, and predictive systems. ...
Agents of IT: Episode 17 - Geoff McQueen at Ascendius: Agentic Workflows to Performance Intelligence
This week, Ari meets up with Geoff McQueen, founder and CEO of Ascendius, to review how AI is changing the way businesses operate, as well as how leaders should think about performance in an AI-first world. Drawing on 25 years of building and s...
Agents of IT: Episode 16 - Hot Takes - Can AI Fix Broken Work Without Breaking Security?
AI security headlines are getting louder, but are the risks actually new? In this Hot Takes episode, Ari reacts to recent coverage on agentic AI and breaks down what’s really changing, especially speed and access. He explores why overprivileged...
