Agents of IT is the podcast for IT leaders accelerating the shift to Zero Ticket™ IT. Hosted by Resolve’s Sean Heuer (CEO) and Ari Stowe (COO), each episode explores how enterprises are adopting agentic AI and intelligent automation to eliminate reactive work, deflect tickets, and scale IT operations. From virtual agents to autonomous infrastructure, Sean, Ari, and a roster of extraordinary guests spotlight the tools, strategies, and mindsets driving the next era of IT.
Ian believes in leading software's ability to improve human experiences, and has been writing about it for well over a decade. He has learned that collaboration, de-siloing, and frank conversations about emergent technology are key to holistic betterment. Ian enjoys using connective conversation to help Resolve's partners achieve transformative success.