Question of the Day with Coach Chris
Question of the Day with Coach Chris tackles real questions from sales leaders across the home service industry. In just 10–15 minutes, Coach shares practical insights, stories, and tools to help you lead better, sell smarter, and stay sharp. Real talk. Real growth. No corporate jargon — just honest answers that make you better every day.
Question of the Day with Coach Chris
How to have a conversation with customers?
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
I’ve got a controversial take: the best salespeople aren’t the talkers — they’re the askers. In this episode we dig into:
- Why talking less and asking better questions gives you real control
- How open-ended questions unlock trust, storytelling, and buying signals
- Why customers buy when they feel safe, not when they hear your smartest logic
- How to build connection using simple real-life moments — from birthday parties to bagel shops
- A wildly practical challenge anyone can do today to strengthen their “conversation muscle”
If you’ve ever felt like your personality disqualified you from being great at sales — this episode will flip that script.
Give it a listen, go try the challenge in the real world, and then tell me what happened.
Because trust me… introverts can outsell the extroverts all day long.
Have a Question? - Submit your questions to chrish@nexstarnetwork.com