Question of the Day with Coach Chris
Question of the Day with Coach Chris tackles real questions from sales leaders across the home service industry. In just 10–15 minutes, Coach shares practical insights, stories, and tools to help you lead better, sell smarter, and stay sharp. Real talk. Real growth. No corporate jargon — just honest answers that make you better every day.
Question of the Day with Coach Chris
How do I get customers to pay attention?
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How Do I Get Customers to Pay Attention to Me?
If a customer zones out, checks their phone, or starts looking past you—it’s not random. It’s a signal.
In today’s Question of the Day, I break down five common moments when customers become disengaged during a call in the home—and exactly what to do to re-engage them in real time.
In this episode, we cover:
- Why customers mentally check out
- The most common scenarios that trigger disengagement
- Simple adjustments you can make on the spot to regain attention and control
This isn’t about being louder or more persuasive. It’s about reading the room, adjusting your approach, and keeping the customer involved in the decision.
If you’ve ever felt like you were “talking at” a customer instead of with them, this episode will sharpen your awareness and your results.
Have a Question? - Submit your questions to chrish@nexstarnetwork.com