Question of the Day with Coach Chris
Question of the Day with Coach Chris tackles real questions from sales leaders across the home service industry. In just 10–15 minutes, Coach shares practical insights, stories, and tools to help you lead better, sell smarter, and stay sharp. Real talk. Real growth. No corporate jargon — just honest answers that make you better every day.
Question of the Day with Coach Chris
How do you onboard a salesperson?
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How Do I Onboard a New Salesperson?
Onboarding doesn’t start on day one—and when it’s done wrong, it gets expensive fast.
In today’s Question of the Day, I break down a simple, repeatable onboarding framework built to reduce mis-hires and accelerate performance in residential HVAC, plumbing, and electrical sales.
In this episode, we cover four critical phases:
- Pre-Pre-Hire – setting expectations before you ever post the job
- Pre-Hire – aligning the candidate with the role and reality
- First Ten Days – building confidence, clarity, and momentum
- Ongoing – ensuring training actually turns into field adoption
I also hit hard on the reality that a mis-hire can cost anywhere from 5–27× a salesperson’s annual salary, making onboarding one of the highest-ROI processes you can improve.
If you want faster ramp times, fewer regrets, and better long-term performance, this episode is essential listening.
Have a Question? - Submit your questions to chrish@nexstarnetwork.com