Question of the Day with Coach Chris
Question of the Day with Coach Chris tackles real questions from sales leaders across the home service industry. In just 10–15 minutes, Coach shares practical insights, stories, and tools to help you lead better, sell smarter, and stay sharp. Real talk. Real growth. No corporate jargon — just honest answers that make you better every day.
Question of the Day with Coach Chris
How do you ride along with a tech to create a hot hand-off?
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How Do You Ride Along With a Tech in Slow Season to Create Hot Hand-Offs?
Slow season doesn’t mean fewer opportunities—it means you have to be more intentional with the ones you get.
In today’s Question of the Day, I break down how to ride along with a technician during slow season and turn those calls into high-quality, hot hand-offs without coming across as salesy.
In this episode, we cover:
- Why slow season is the time to maximize every lead, not pull back
- How to position yourself alongside the tech without disrupting trust
- What creates a true hot hand-off versus an awkward introduction
- How focusing on serving the customer first naturally creates opportunity
If you want to protect revenue, build trust, and create momentum when demand is down, this episode gives you a practical, customer-first approach that works.
Have a Question? - Submit your questions to chrish@nexstarnetwork.com