Question of the Day with Coach Chris
Question of the Day with Coach Chris tackles real questions from sales leaders across the home service industry. In just 10–15 minutes, Coach shares practical insights, stories, and tools to help you lead better, sell smarter, and stay sharp. Real talk. Real growth. No corporate jargon — just honest answers that make you better every day.
Question of the Day with Coach Chris
Should I use sales scripts or make it my own?
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Should You Use Scripts—or Make It Your Own?
Salespeople love to say, “I don’t want to sound scripted.” Fair. But that’s not the real question.
In today’s Question of the Day, I break down the honest answer: it depends.
In this episode, we cover:
- When it’s appropriate to make the conversation your own
- Why understanding the core points matters more than memorizing lines
- The specific objection-handling frameworks that must be delivered verbatim because they build on themselves
- The real danger of using “I’ll just make it my own” as an excuse not to practice
Scripts aren’t the enemy. Lack of preparation is.
If you want the flexibility of sounding natural and the precision of proven structure, this episode will help you strike the right balance.
Have a Question? - Submit your questions to chrish@nexstarnetwork.com