The Travel Agent Guide
The Travel Agent Guide is a podcast created for travel advisors at every stage of their journey.
Each episode shares practical tips, real-world experiences, and honest conversations about building a successful travel advisor business—from client boundaries and workflows to marketing, growth, and sustainability.
Whether you’re new to the industry or looking to refine how you work, this podcast is here to help you work smarter, feel more confident, and grow with intention.
The Travel Agent Guide
5 Pre-Departure Checks You Should NEVER Skip!!
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
Podcast Episode: The Ultimate Pre-Departure Checklist for Travel Advisors
Ready to take your travel business to the next level? This week, we’re diving deep into pre-departure checks—the essential steps that every travel advisor needs to ensure their clients have a seamless, stress-free trip.
From flights and transfers to hotels, tours, and special client requests, we break down every detail you shouldn’t skip. Learn how to set expectations with clients, implement a pre-departure team, and leverage checklists to save time while delivering an exceptional experience.
Join us as Haley shares her journey of building a pre-departure system that transformed her business, and discover how to make your clients feel supported and cared for—even when things change last minute. Whether you’re a solo advisor or part of a team, this episode is packed with actionable strategies to make every trip flawless from start to finish.
Key Takeaways:
- How to cross-check flights, transfers, and itineraries effectively
- Setting realistic expectations with clients about changes and updates
- Hotel and tour confirmations that wow clients upon arrival
- Special considerations for accessibility, mobility, and medical needs
- How to structure your pre-departure and guest experience teams
If you want your clients to feel confident and cared for—and reduce last-minute chaos—this is the episode for you.
Listen now and start building your ultimate pre-departure system!