The Travel Agent Guide
The Travel Agent Guide is a podcast created for travel advisors at every stage of their journey.
Each episode shares practical tips, real-world experiences, and honest conversations about building a successful travel advisor business—from client boundaries and workflows to marketing, growth, and sustainability.
Whether you’re new to the industry or looking to refine how you work, this podcast is here to help you work smarter, feel more confident, and grow with intention.
Episodes
27 episodes
Why Actually Traveling Is a Game Changer for Your Business
In this episode of The Travel Agent Guide Podcast, we tackle a fundamental truth about running a successful travel business, the undeniable power of firsthand experience. You can read every brochure and attend every webinar, but nothing transfo...
Responding to Negative Feedback: Doing the Right Thing
In this episode of The Travel Agent Guide Podcast, we tackle one of the most challenging parts of running a travel business—responding to negative feedback. Every travel advisor will eventually receive a complaint or less-than-perfect review, b...
Stop Winging It: The Proven Sales Process That Turns Travel Hustle into Predictable Revenue
In this episode, Byrd and Haley dive into one of Byrd's favorite topics: the sales process, specifically tailored for travel advisors. With six years of experience running my travel agency and generating over $20 million in travel sales this ye...
The Clients We Outgrow — And Why That’s a Good Thing
As travel advisors grow and specialize, not every client will continue to be the right fit—and that's okay.Join Byrd and Haley for a candid conversation about recognizing when a client no longer aligns with your business goals, expertise...
The Hidden Profit Travel Agents Keep Missing (It’s Not What You Think)
In this episode of the Travel Agent Guide, Byrd and Haley dive deep into a topic that often sparks debate among travel agents: the importance of booking flights. I kick off the conversation by sharing a personal success story, highlighting how ...
The Step Most Travel Advisors Skip (And It’s Costing Them Thousands)
Are you tired of losing potential clients to objections? Feeling frustrated when prospects question your pricing or drag their feet on bookings? This power-packed episode of the Travel Agent Guide podcast is your roadmap to confidently handling...
How Top Travel Agents Build Big Connections
Success in the travel industry doesn’t happen overnight — and it definitely doesn’t happen in isolation. In this episode of The Travel Agent Guide Podcast, we’re joined by Byrd Bergeron and co-host Haley DeCarlo to unpack the real...
Stop Acting Like a Booking Agent (If You Want to Make Real Money)
Is AI replacing travel agents? Or is this the moment travel advisors become more valuable than ever?In this episode of the Travel Agent Guide Podcast, we unpack how the travel industry is evolving in the age of AI, Google search...
Wait… Am I Qualified for This Trip? Travel Advisors Get Real
In this episode, we dive into the very real experience of imposter syndrome in the travel industry and how self-doubt can show up at every stage of business. From feeling nervous on consultation calls to questioning your expertise when selling ...
Niche Hard. Sell Harder : How Specializing Changes Everything in Travel Sales featuring Cameron DeJong
What happens when a travel advisor stops trying to sell everythin and starts becoming known for one thing? In this episode of The Travel Agent Guide Podcast, we sit down with Cam to talk about the power of niching down, building aut...
What If You Could Double Your Sales… Without Doubling Your Hours?
🎙️ New Episode: What If You Could Double Your Sales Without Doubling Your HoursMost travel agents think growth means working more—but this episode challenges that.They break down how every task you do falls into a differe...
The Most Overlooked Call That Can Explode Your Business Growth
Most travel agents think the job ends after the trip—but that’s the mistake, because the real growth doesn’t happen before the trip, it happens after.The simple “welcome home” call is where you understand what actually mattered to your ...
Turn Everyday Relationships Into Real Bookings
What if your next client is already in your everyday life?In this episode, we talk to Monica Bowen, a travel advisor generating nearly $1M a year—mostly through referrals and her personal network. From her kids’ school comm...
Scaling your Business: 5 Data Points Every Travel Advisor Needs To Know
5 Data Points That Will Change Your BusinessIf you’re not tracking your numbers, you’re not growing—you’re guessing.In this episode, we break down the key metrics every travel agent should know:Next Follow-Up (C...
How to Actually Use AI in Your Travel Business
The Basics of AI Saving You Time on Itinerary CreationHow are travel agents really using AI today—and how can it help you work faster without losing your personal touch?In this episode, we talk about how AI can support your...
How to Guarantee You Never Burn Out?
Nearly half (46%) of travel advisors feel more overwhelmed this year, and around one-third (32%) report active burnout. Over half say their workload isn’t sustainable, mainly due to client demands and industry pressures. (Travel Age West)
5 Pre-Departure Checks You Should NEVER Skip!!
Podcast Episode: The Ultimate Pre-Departure Checklist for Travel AdvisorsReady to take your travel business to the next level? This week, we’re diving deep into pre-departure checks—the essential steps that every travel adv...
1.10 What Makes a High-Earning Travel Agent in 2026
In this episode of The Travel Agent Guide, we break down what it really takes to become a high-earning travel agent in 2026.This conversation explores the systems, strategies, and mindset that help travel agents scale their busine...
1.9 5 Things Your Assistant Should be Doing for You
Most travel advisors think they need more time.In reality, they need more support.In this episode, we pull back the curtain on what a fully trained assistant (and a true pre-departure team) can handle for you—so you can stay focus...
1.8 5 Boundaries That Will Save Your Life!
Most travel advisors think burnout comes from “too many clients.”In reality, burnout comes from no boundaries.Because being a great advisor doesn’t just mean planning amazing trips…It means managing expectations, pro...
1.7 How to Add on Hundreds in Commission without Getting Questions
How to Add on Hundreds in Commission without Getting QuestionsAre you putting together detailed FIT trips, booking flights, coordinating transfers and tours — and still earning just 10–12%? In this episode of Travel Agent Guide, w...
1.6 Big Bold Decisions: Interview with Byrd Bergeron
Big Bold Decisions: Interview with Byrd Bergeron is a real look at what it takes to build a travel advisor business that lasts—without burnout. In this episode of The Travel Agent Guide, Byrd shares how she scaled from a “side h...
1.5 Bring a DMC into your Consult Call for the Win
What’s a DMC—and how can it help you look like an expert in a destination you’ve never even visited?In this episode, we pull back the curtain on the "secret weapon" of elite travel advisors: the Destination Management Company (...
1.4 How to Pitch a Fee so you Never Get Turned Down!
How to Pitch a Fee—Without Getting Turned DownCharging a fee doesn’t have to feel awkward. In this episode, we break down how to confidently pitch your fee, position your value, and attract committed clients—without fear of reject...
1.3 From Bartender to Senior Travel Advisor- Haley's Story
In this episode, we dive into what it really takes to transition from a traditional job into a thriving, full-time travel business. From working long nights in the service industry to building a six-figure commission career, this conversation b...