AppDirect Talks Tech
AppDirect Talks Tech hosts Dave Polakowski and Eric Hills interview subject matter experts in the tech industry on topics ranging from digital transformation to cloud migration and security best practices. Hear from executives on M&A activity, changes in channel programs and future trends VARs, MSPs and IT Consultants need to know.
Episodes
48 episodes
EP 44: Looking at the Cybersecurity Landscape
Eric and Dave sit down with Chris Donlan, Snr. Manager of Solutions Engineering, to better understand the cybersecurity threat landscape, help to simplify the security conversation for advisors and share best practices for cross-selling.
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25:04
EP 43: Selling Infrastructure & Cloud Solutions
Eric and Dave sit down with Aaron Lee, Senior Product Specialist, to focus on infrastructure, cloud deployment models, customer motivations and considerations. Listen in for where to start the conversation and which AppDirect provider boasts an...
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24:20
EP 42: Reflecting on Thrive 24 with AppDirect CRO Emanuel Bertolin
Eric and Dave catch up with Emanuel Bertolin, Chief Revenue Officer of AppDirect, to recap Thrive, talk about leveraging keys to digital success and how AppDirect is powering business commerce to help companies scale and grow with advisors. If ...
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32:20
EP 41: Discussing Managed Services with Granite Telecommunications
Eric and Dave sit down with Mark Palmer, VP of Managed Services at Granite Telecommunications, to talk about smart hardware, improving response time, visibility and automation, all while making sure advisors still get paid. Come out and meet th...
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23:44
EP 40: Customer Experience & AI
Eric and Dave chat with Michael Hamlin, CX Architect, as we consider how customer experience started, where CX is headed and which tools advisors need to leverage to drive engagement and satisfaction.
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24:50
EP 39: Sales Enablement Can (Actually) Work for You
Eric and Dave sit down with Steve Farmiloe, long time technologist, salesperson and content creator, to talk about his philosophy around channel, sales enablement and what he’s seen lead to advisor success.
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15:31
EP 38: Making Sense of Copilot: Monetizing AI
Dave and Eric grab Elliott Baretz as we consider the way AI is going to change the channel. We’ll talk end customer positioning, use cases, why the AI customer conversation is here to stay, market leaders, what MSFT has planned and what channel...
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19:58
EP 37: 2024 Predictions & VEEUE for Managed Services
2024 Channel Predictions & a VEEUE into the New Year: Eric and Dave sit down with Rick Duran, AppDirect’s VP of Managed Service Sales, to talk 2024 channel predictions and where the channel community can capitalize on customer trends. We’ll...
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20:45
EP 36: Find Success Reselling Cloud
Dave and Eric sit down with AppDirect’s Senior Director of Cloud Services, Elliott Baretz, as we explore the SaaS and cloud reseller opportunity, discuss what advisors need to do to take advantage, and share ways AppDirect can help.
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19:18
EP 35: Cybersecurity in the Digital Age
Join the AppDirect Talks Tech crew and Dave Landsberger, our Director of Education & Enablement, as we dive into the evolving landscape of cybersecurity threats and the strategies and technologies businesses can employ to protect their data...
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18:34
EP 34: Starting the SaaS Conversation
Join Bruce Guemmer and the Talks Tech crew as they chat about Academy Live, examine what behaviors help advisors move into new solution categories, and where you should start your customer conversations on cloud.
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16:43
EP 33: Positioning Value of the AppDirect Marketplace
Join the AppDirect Talks Tech crew as they catch up with Colin Taylor, Manager, Marketplace Operations. Hear from Colin on the end user value proposition of the Marketplace and how to position with your customers!
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25:16
EP 32: Migrating from Microsoft to Google
Join Joel Hoffman, Senior Manager, Cloud Professional Services as he discusses navigating the TBI to AppDirect migration from Microsoft to Google. He'll share nuanced differences between the two providers on collaboration and storage. Plus, now...
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15:47
EP 31: AppDirect & TBI, Integration and Channel Partners
Join Joe Fizor for a preview on what our combined strength of portfolio means for engineering resources and a sneak peak of what AppDirect will have going on in Vegas May 1–4, 2023!
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11:42
EP 30: Customer Experience with David Bailey Aldrich
Join David Bailey Aldrich and the TBI/AppDirect team as we dig into customer experience and total experience as it relates to end users and advisors moving business from TBI to AppDirect.
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20:40
EP 29: Cyber Insurance with TBI's Peter Trinh
Partners are getting ahead of the cybersecurity insurance conversation by leveraging TBI to help with controls and check lists for coverage. Join TBI Security Architect, Peter Trinh, as he addresses a rapidly changing marketplace and talks FAQs...
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23:58
EP 28: SD-WAN with TBI's Joe Fizor
Special thank you to our sponsor of this episode, Windstream Enterprise In this episode of TBI Talks Tech, Eric and Dave sit down with TBI's Director of Solutions Engineering, Joe Fizor, to discuss SD-WAN. Walking through this ...
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Episode 28
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22:17
EP 27: Business Strategy with TBI's Mark Harris
In this episode of TBI Talks Tech, Eric and Dave sit down with TBI's Regional Vice President of Channel Sales - West Region, Mark Harris, to discuss everything business strategy. Covering topics such as the shift in sales mentality over the yea...
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20:24
EP 26: AR/VR with TBI's Dave Landsberger
Welcome back to a new episode of TBI Talks Tech! In this episode, the team sits down with TBI's Sr. Director of Training and Development, Dave Landsberger, to discuss the future of AR/VR. They'll be walking through what these technologies are, ...
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Episode 26
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23:47
EP 25: The Pandemic's Impact in Tech with LaSalle Network
For this episode of TBI Talks Tech, Eric and Dave sit down with the recruting firm LaSalle Network's Senior Director of Technology Services, Paul Wallenberg. Discussing the impact that COVID-19 made in the technology industry, listen along as t...
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Episode 25
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24:38
EP 24: Let's Talk IoT featuring TBI's Justin Foxwood
Join the TBI Talks Tech team as they sit down with Solutions Engineer, Justin Foxwood, to discuss the intricacies behind the internet of things (IoT). Topics they'll be covering include what this emerging technology is, the key differentiators ...
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Episode 24
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21:51
EP 23: CCaaS for SMB with Aircall and Nextiva
For this episode of TBI Talks Tech, TBI's Training Manager, Eric Hills, sits down with Nextiva's Partner Enterprise Champion, Tara Koger, and Aircall's Sr. Channel Manager, Madelyn Webster, to discuss CCaaS for SMBs. Tune in as they discu...
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21:11
EP 22: Omnichannel vs Multichannel with Five9 and Genesys
The TBI Talks Tech team sits down with Five9's Director of Global Partnerships, Kelli Mcmillan, Genesys' Manager of Solutions Consulting, Taylor Wilkerson, and TBI's Cloud Communications Architect, Thea Rasmussen, and SVP of Strategic Sales, Mi...
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Episode 22
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35:35
EP 21: Telehealth with TBI's Mark McNeill
While the telehealth industry has existed for over two decades, it is widely recognized today due to its rapid acceleration and implementation in healthcare as a result of the COVID-19 pandemic. The TBI Talks Tech team discusses this industry, ...
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Episode 21
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21:38
EP 20: 2022 Predictions and Goals with TBI's David Cullum and Marco Sanchez
For this episode, join the TBI Talks Tech team as they discuss the upcoming year with TBI's Director of Artificial and Business Intelligence, David Cullum, and RVP of Channel Sales, Marco Sanchez. Listen as they go over notable features a...
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Episode 20
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27:17