NWFA Real Answers
The NWFA's "Real Answers" podcast series features NWFA President & CEO, Stephanie Owen and Chris Zizza, founder of C&R Flooring, Inc., and past Chairman of the Board of the NWFA.
NWFA Real Answers
Latest Episodes
The Customer's Seat: Chris Zizza on What 50 Grit Flooring Taught Him
Stephanie Owen and Chris Zizza discuss Chris' recent experience on the other side of the transaction...as a customer of Ohio-based wood flooring company 50 Grit Flooring. They're joined by Spencer Shatto from 50 Grit to talk about that expe...
Designing with Wood Floors — A Conversation with Karen Asprea
Recorded live at the 2026 NWFA Expo, Chris and Stephanie sit down with New York City interior designer Karen Asprea for a conversation on where design and hardwood flooring meet. Karen shares how the relationship between contractors, retailers,...
Emerging Leaders Mini-Series: Building Careers & Growing the Craft | Featuring Alex Hamilton and Matthew Szyszka
In the first installment of our new Emerging Leaders mini-series, NWFA CEO Stephanie Owen sits down with Alex Hamilton of Grain Design Flooring and his guest, 2026 Wood Floor of the Year winner Matthew Szyszka of Floor Master Company.Tog...
Brandon Dodson's Story — Serving, Sacrifice, and a Smart Home Built for the Future
Recorded live at the 2026 NWFA Expo, Chris and Stephanie sit down with Gary Sinise Foundation Ambassador Brandon Dodson and his wife, Jasmine, specially adapted smart home recipients, to hear their story firsthand. Brandon reflects on his milit...
Level Up Your Wood Flooring Career - A Conversation with NWFA Regional Instructors
Chris Zizza and Stephanie Owen sit down with a group of NWFA regional instructors at this year's Expo for a wide-ranging conversation about boosting your career, using social media effectively, growing your brand, and more.