Effectively Handle Team Conflict with Kelsey Greenwood

This week, I interview Kelsey Greenwood who is an expert on teamwork and team building. She just published a paper on how to effectively deal with team conflict as a leader.

So, I wanted to have her come in and let us know what she discovered. She basically outlines a very simple four-step process to help make team conflicts more beneficial to the team. 

We often talk about wanting to avoid or resolve conflicts. But Kelsey shows us that conflicts are actually very helpful if the team leader is using effective team conflict techniques.

On this episode, Kelsey shares four practical steps to handle team conflict in a way that is considerate, respectful, and empowering for all involved parties. Use these steps to navigate future conflicts with more confidence and ease.

Deal with Team Conflict in Four Simple Steps.

1. Ask Yourself, Where Can I Take Responsibility for this Team Conflict?
2. Try To Understand The Other Person’s Perspective Before Making Your Point.
3. Be Empathetic, But Direct In Your Team Communication.
4. During the Team Conflict, Invite the Other Person into the Conversation by Asking Questions.

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So, enjoy the interview with Kelsey Greenwood.

Show Notes: 4 Steps To Effectively Handle Team Conflict As a Team Leader (https://team-building.org/4-steps-to-effectively-handle-team-conflict-as-a-team-leader/)