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Uncommon Real Estate
Welcome to Uncommon Real Estate, hosted by multi-Millionaire real estate agent and investor Chris Craddock and Jeff Saferite. In exclusive mastermind conversations with some of the brightest minds in real estate, you’ll learn how to earn an extra 6-figures a year by finding creative solutions as real estate agents and investors. Don’t follow the herd, Be Uncommon!
Uncommon Real Estate
[REPLAY] Stop Losing Clients: the WOW Factor to Build Wealth as a Realtor
In this throwback episode, Chris dives into the art of delivering exceptional service to current clients to naturally attract new ones. From setting clear expectations to thoughtful gift-giving, Chris outlines actionable strategies that not only enhance the client experience but also foster trust, loyalty, and referrals.
Key Takeaways
- Proactive Communication: Avoid “open loops” by calling clients before they call you and setting clear timelines for updates.
- Anticipate Needs: Learn to recognize what clients need before they even ask, creating an unforgettable customer experience.
- Set Expectations Early: Transparency about processes like appraisals or showings prevents miscommunication and builds trust.
- The Power of Gifts: Choose gifts that create lasting impressions and keep you top-of-mind, like branded items or experiences.
- Leverage Reciprocity: Simple gestures of generosity can leave a powerful, positive impression that leads to repeat and referral business.
Connect with Chris
- Instagram: @craddrock
- Facebook: Uncommon Real Estate
RESOURCES:
🏠 The Redux Group: hire or refer Chris’s Real Estate Team Serving Northern VA & Richmond VA, Washington DC, and Maryland
⚡ DMV Agents, Join Our Team: Agent Opportunities with The Redux Group
🧠 Worldwide Agent Mastermind: Join the Uncommon Real Estate Community Facebook Group
💰BEST Text Marketing Automation Software: let the power of AI bring your dormant leads to the surface so you can spend more time closing deals!
🧑🎓AGENTS, get a 25% discount on your pre-licensing and continuing education from The CE Shop with promo code UNCOMMON25 but only if you go through the link here.