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Banking on Community: A Podcast for Community Bankers
How can community banks stay ahead of the curve in today’s evolving technology landscape? Our podcast explores how community financial institutions are competing, reaching new customers, making a difference in their communities and more. Join CSI as we discuss the latest industry trends, how bankers are overcoming challenges and more.
Episodes
48 episodes
Live at CX25: Digital Banking ft.Javelin
Tired of clunky banking apps and wondering why big fintechs keep winning? Live from CX25, digital banking veteran Emmett Higdon—Director of Digital Banking at
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Season 1
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Episode 9
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25:05
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Live at CX25: Fraud Trends & Prevention ft. DataSeers
Ever wonder why fraud keeps getting smarter—and harder to stop? In this episode, recorded live at CSI’s CX25 conference, Adwait Joshi—CEO and founder of Data...
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Season 1
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Episode 8
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21:17
Live at CX25: Generational Trends ft. Jason Dorsey
Forget the one-size-fits-all myth. On this episode of Banking on Community live from CX25, generational researcher Jason Dorsey shows why Boomers still prize crisp $20 bills, why Gen Z won’t wait in a supp...
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Season 1
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Episode 7
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16:40
Live at CX25: Innovation ft. Bankers Helping Bankers
In this live episode of Banking on Community, Bankers Helping Bankers take over the CX25 loveseat for a candid, fast-moving look at where community banking goes next.Tune in to hear how
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Season 1
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Episode 6
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17:15
Banking on Community: Live at CX25 in Orlando
Attending CX25? Drop in for our live episodes in the Tech Hub! Can't make it? We're livestreaming each live show on
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Season 1
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2:55
Consumer Trends in Banking (ft. Mary Wisniewski)
Consumer tastes and banking technology are evolving at lightspeed, raising pressing questions about how financial institutions can keep up. In this episode of Banking on Community, Saxon Prater and Tara Schultz chat with special guest ...
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Season 1
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Episode 5
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37:07
Bankers' Tech Investments for 2025
There's just too much in our Banking Priorities Executive Report for one episode. So we did another!In this episode of Banking on Community, our hosts dive back into the results of our annual survey of community bankers and explore their...
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Season 1
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Episode 4
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31:26
Tis the Season for Strategy: Unwrapping the 2025 Banking Landscape
It's the most wonderful time of the year: the results from CSI's 2025 Banking Priorities survey are available! In this episode of Banking on Community, our hosts are decking the halls with data and exploring key takeaways from CSI’s recently re...
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Episode 41
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40:22
The 411 on Rule 1033: A Conversation about Rule 1033 and Data Rights
The financial world has been abuzz about CFPB’s Rule 1033 for more than a year, with renewed interest in October 2024 accompanying the issuance of the final rule. But what does Rule 1033 really mean for financial institutions? How will this rul...
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Episode 40
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35:07
Exploring Current Banking Trends (And Why We Launched a New Podcast!)
Our new podcast, Banking on Community: A Podcast for Community Bankers, is here! Hosted by Tara Schultz, CSI’s SVP of strategic insights and industry relations, Saxon Prater, CSI’s manager of PR and corporate communications and Brett Glover, CS...
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Episode 39
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29:03
A Conversation on Cybersecurity Insurance and Compliance
Increasing cyber risks mean financial institutions must up their game to protect their data, reputation and bottom line. How are institutions that want to innovate doing so with a strategic risk-based approach? And how does technology fit into ...
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Episode 38
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30:14
FRAML Fundamentals to Fight Fraud and Money Laundering
What can financial institutions and other regulated organizations do to stem the rising tide of fraud and money laundering? We invited two compliance experts to share their perspectives and offer insight into today’s trends. We discussed the ri...
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Episode 37
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33:00
Banking Industry Trends in 2023 (pt. 2)
As the release of the FedNow Service approaches and new business models like Banking as a Service gain steam, there’s much for traditional financial institutions to consider in 2023. In this second part of our conversation with Shane Ferr...
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Episode 36
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18:20
Banking Industry Trends in 2023 (pt. 1)
With the height of a pandemic in arrears, 2022 saw continued shifts in customer behavior, business models and economic concerns. So, what does 2023 have in store for the financial services landscape? We invited Shane Ferrell, CSI’s Vice Preside...
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Episode 36
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18:48
Keeping Up with Modern Sanctions Screening
As sanctions increase at an unprecedented rate, so grows the list of risky entities that organizations should avoid doing business with. What's changed in recent years, which organizations should stay alert, and how should those organizations a...
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Episode 34
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28:19
eSignatures in Banking – A Signature of Digital Transformation
In the digital era, convenient eSignatures have evolved from a “nice to have” to a “must have.” But where are they going, and how can your institution get the most out of this digital transformation enabler? We invited an eSignature expert to w...
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Episode 33
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24:08
How to Combat Current Cyber Threats
It’s the perfect storm. Cybercriminals have more potential targets than ever, and their tactics keep getting more sophisticated. Meanwhile, consumers are almost numb to the headlines. What can financial institutions do to maintain security? Joi...
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Episode 32
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20:41
Optimizing the Digital-First Banking Model
2020 showed us just how important it is to embrace retail and commercial customer relationships that exist solely in the digital realm—meaning relationships that have no face-to-face interaction whatsoever in the customer lifecycle. We spoke to...
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36:44
The Pandemic’s Effect on Debit Growth
The COVID-19 pandemic has wreaked havoc on the American economy, but debit card growth has rebounded and remained strong. Will the migration from cash to card continue at a solid pace once the pandemic has (hopefully) gone? We asked a senior di...
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20:40
The Conundrum of Marijuana-Related Businesses
Discussing the changing perceptions of working with marijuana-related businesses with Becki LaPorte, CSI’s Director of Global Risk and Compliance.
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26:10
COVID-19 and the Acceleration of Digital Communication
The COVID-19 pandemic has changed how financial institutions will serve their customers for years to come, including accelerating adoption of digital communication tools to meet evolving consumer expectations. As demand for digital solutions in...
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Episode 28
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23:34
Fighting Coronavirus Cyberattacks
At the onset of the COVID-19 outbreak, top cybersecurity agencies issued warnings that cyber criminals were stepping up their efforts in attacking the health care industry and people working from home. But how can financial institutions protect...
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Episode 27
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31:09
The 4 Value Props of APIs
Application Programming Interfaces (APIs) and open banking have been in industry headlines for quite some time. But how can APIs transform your financial institution? We discuss with an API guru.
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Episode 26
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14:45
Is a Digital Branch Right for You?
As banking customers get younger and technology becomes more advanced, it’s no surprise that bank branches aren’t getting as much traffic as they once did. So, is it the right time for your bank to launch a digital branch? We discuss with the i...
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Episode 25
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10:45