the Hello Hair Pro podcast
This is a place for education, inspiration, and entertainment. Our mission is to help as many hair pros, salon, and barbershop owners as possible by sharing our stories, experiences, and thoughts on business.
Episodes
261 episodes
You Don't Have to Like AI. But You Should Understand It. [EP:261]
You don't have to like AI. You don't have to use ChatGPT. And you definitely don't have to like AI-generated content.But if we're going to criticize a technology, we should probably understand what we're actually criticizing.In th...
Is Your Salon Really a Great Place to Work? [EP:260]
Every salon says it's a great place to work. But what does that actually mean?Supportive. Growth-focused. Great culture. Flexible scheduling. Education. Opportunity.Those words show up in almost every salon hiring post, but they d...
Why Salon Owners Struggle to Find Clients and Staff [EP:259]
Salon owners ask us two questions constantly:How do I find more clients?How do I find good staff?They're legitimate problems. But before you start looking for another marketing strategy, hiring system, coach, or quick f...
Why Salon Owners Make Business Too Complicated [EP:258]
Salon owners have a habit of making business more complicated than it needs to be.We chase industry standards. We add policies because one client did something annoying. We build enormous service menus, obsess over retail percentages, fo...
Why Salon Owners Make the Wrong Business Decisions [EP:257]
Salon owners are constantly looking for answers.What product line sells best? Should I add a head spa? Are Google Ads worth it? What software should I use? Should I expand?Those sound like reasonable business questions. But what i...
Rapid Fire: Our Honest Thoughts on Running a Salon [EP:256]
The best conversations aren't planned.For this episode, we filled a bowl with random salon and business topics, took turns drawing them out, and challenged ourselves to answer each one in just a few minutes.From difficult clients ...
The Biggest Risk in Business Is Playing It Safe [EP:255]
Most business owners don't fail because they take too many risks–they fail because they avoid them.In this episode, we examine the hidden costs of playing it safe—from avoiding difficult conversations and delaying price increases ...
Why the Future Belongs to Curious Salon Owners [EP:254]
What if the biggest business advantage isn't talent, experience, or even hard work?What if it's curiosity?In this episode, we explore why the best salon owners aren't the ones who blindly copy trends or follow outdated advice; the...
Why Busy Salon Owners Never Build Great Businesses [EP:253]
"I'm just so busy."It's one of the most common things we hear from salon owners.But being busy and building a business aren't the same thing.In this episode, we revisit one of our favorite leadership framewo...
Why Stylists Choose Some Salons Over Others [EP:252]
Why do stylists choose one salon over another?Most owners think hiring starts when they post a job ad. We don't.In this episode, we explain why the strongest salons attract great people long before they ever have an op...
The Questions Every Salon Owner Should Ask Themselves [EP:251]
What if someone asked you the questions you usually avoid asking yourself?In this episode, we tried something completely different. We asked AI to interview us, not to generate answers, but to challenge the way we think about leadership,...
Why Small Businesses Matter More Than People Realize [EP:250]
Episode 250 feels like the perfect time to talk about something bigger than salons.As this episode releases alongside America's 250th birthday celebration, we found ourselves thinking about opportunity, entrepreneurship, responsibility, ...
How We'd Build Hello Hair Again (Much Faster) [EP:249]
If we had to start over tomorrow, would we build a different salon?Not really.But we'd absolutely build it faster.In this episode, we break down the biggest lessons we've learned from building Hello Hair Co. over the last s...
Why Some Salon Owners Keep Growing While Others Plateau [EP:248]
Why do some salon owners continue growing year after year while others seem to hit a ceiling?It's rarely talent.It's rarely luck.And it's almost never because one owner knows some secret that everyone else doesn't.In...
The Salon Industry's Biggest Money Mistake [EP:247]
Most salon owners spend years learning how to do hair, but very little time learning how money actually works inside a business.That's a problem.In this episode, we break down some of the biggest misconceptions salon owners have a...
Why the Salon Industry Will Do Anything But Hair [EP:246]
Somewhere along the way, parts of the salon industry stopped focusing on hair.Now it feels like everyone is chasing trends, distractions, aesthetics, side hustles, “luxury experiences,” influencer content, and anything else they can add ...
Lessons Salon Owners Learn the Hard Way [EP:245]
Most salon owners don’t fail because they aren’t working hard enough.They fail because they focus on the wrong things.In this episode, we break down some of the biggest misconceptions salon owners have about business growth, from ...
Salon Owners Are Solving the Wrong Problems [EP:244]
Salon owners everywhere are asking the same questions:“How do I hire stylists?” “How do I fill my suites?” “How do I attract better people?”But what if the real problem is that most salons are still trying to sol...
Why Salon Owners and Stylists Clash (And How to Fix It) [EP:243]
There’s a disconnect in the salon industry.Salon owners often feel like they’re leading, building, and protecting a business, while stylists often feel controlled, underpaid, or misunderstood.In this episode, we break down why tha...
What Surprises People Most About Running a Salon [EP:242]
Most people mistakenly think opening a salon is about the exciting stuff.The logo. The branding. The social media. The aesthetic. The “grand opening” moment.But the truth is, the things that actually determine whether your salon s...
Why Most Salon Decisions Don’t Lead to Growth [EP:241]
Salon owners make decisions every day.But not all decisions actually move the business forward.In this episode, we break down the types of decisions that truly create change inside a salon, from having hard conversations and defin...
Why Some Salons Build Jobs And Others Build Careers [EP:240]
There’s a clear split happening in the salon industry.Some salons are building careers, places where stylists grow, stay long-term, and feel part of something bigger.Other salons are building jobs, places where people come and go,...
Why Stylists Leave Salons (And How to Keep Them) [EP:239]
Why do stylists leave?If you listen to the industry, you’ll hear the same answers over and over:“There’s no loyalty.”“No one wants to work.”“It’s the younger generation.”But if that were true…why are some salo...
Why Your Salon Feels Hard to Run (And How to Fix It) [EP:238]
Why does running your salon feel harder than it should?Hint: It’s not your staff.It’s not your clients.And it’s not the industry.In this episode, we break down why so many salon owners feel stuck, overwhelmed, ...
What Salon Owners Focus On vs What Clients Actually Care About [EP:237]
Salon owners spend a lot of time thinking about details.Logos, branding, decor, certifications, events…the list goes on.But what if many of those things aren’t actually what clients care about?In this episode, we break down...