Hiring a stylist is hard. Retaining one is harder. Training them from scratch? That’s where most salon owners throw in the towel. Todd and Jen believe that’s exactly where the opportunity lies.In this episode, they break down...

Real Talk on Hiring, Culture, and Why People Stay.After a technical hiccup on Monday’s episode (sorry if you caught the glitchy one!), Todd and Jen are back with a full redo—and it might be even better than the original. ...

In this final episode of our commission salon business mini-series, Todd and Jen break down how their roles as salon owners have evolved over time—and what it really takes to build a sustainable commission-based business.From sy...

In this milestone 200th episode, Todd and Jen continue their in-depth exploration of what it takes not only to build a successful commission salon but also to sustain one. From emotional intelligence behind the chair to their refine...

Is running a commission salon even worth it anymore? Should you go solo, rent a suite, or bring it back to commission? In this episode, Todd and Jen dig deep into what it actually takes to run a successful salon in 2025—from ditchin...

In this episode of the Hello Hair Pro podcast, Jen and Todd dive into what it really takes to build a standout salon business in today’s industry.They kick things off with a personal story about a salon owner's dress code and her grandmo...

Is being the 'boss' really the freedom it's hyped up to be?In this episode, Jen and Todd break down some of the biggest myths in the salon industry — from the glamorized idea of being your own boss to the realities of chair rental...

Do What You Love. Figure Out Who You Are & Do the WorkIn this multi-topic episode, Jen and Todd share their thoughts on the importance of passion and self-discovery in both personal and business life. Jen starts with a h...

Feeling uninspired? Overwhelmed? Just going through the motions in your salon, studio, or behind the chair? You're not alone—and you're not broken. In this episode, Todd and Jen tackle what it really means to be in a pro...

Leveraging Hospitality to Boost Your Salon BusinessIn this episode, Jen and Todd reflect on their past month's experiences and dive into the differences between hospitality and service within the hair industry. They e...

The Art of Preparedness in a Hair SalonIn this episode, Jen and Todd discuss how preparedness will set your business apart. They touch on the importance of growth opportunities, freedom in the workplace, and the value of sup...

Finding Your Place in the Hair Industry with Brooke WrobelTodd is joined by Brooke Wrobel, one of the hair pros at Hello Hair. Brooke shares her journey into the hair industry, from her decision to skip college and at...

Self-Awareness: The Key to Personal and Professional GrowthIn this solo episode, Todd explores the critical topic of self-awareness and its impact on both personal and professional life. Todd opens with a light-hearte...

Transformative Leadership Insights: Lessons from Starbucks and Chili's CEOsIn this episode, hosts Jen and Todd kick off their discussion with engaging opening takes on the importance of self-care and effective leadership qualitie...

Navigating the Beauty Industry: Debunking Myths and Bad Advice from SchoolsIn this episode, Jen and Todd discuss the misinformation and bad advice being spread by cosmetology schools, particularly regarding business models in the...

Overcoming Business Challenges: Strategies, Tariffs, and OptimismIn this episode of the Hello Hair Pro podcast, Jen and Todd discuss the fears and concerns surrounding tariffs and other business obstacles. They emphas...

Addressing Salon Challenges: Why You Might Be Losing Staff, Renters, and ClientsIn this episode, Jen and Todd delve into the pressing issues that might be causing salons to lose staff, renters, and clients. They analy...

Hello Hair Pro brings on its first two educators!In this episode, Jen and Todd talk about promoting two of their hair pros to educate for their company.Public classes for in-person education will be announced soon.The two h...

Building a Culture of Excellence: In-House Education and Innovation at Hello Hair Co.In this episode, Jen and Todd discuss the importance of continual education and innovation in their salon, Hello Hair Co. The conversation ...

Navigating Challenges: Hospitality Insights and Salon LeadershipIn this episode, Jen and Todd discuss their experiences and insights on hospitality and service quality, drawing from personal stories about recent restaurant and hotel vis...

Navigating Salon Ownership: Tackling Staff Issues, Price Setting, and Maintaining ProfessionalismIn this episode, Jen and Todd dive into various topics for salon owners and hair professionals. The hosts discuss building a fu...

Solo Episode (I'm alone!): Answering Some Common Salon Business QuestionsIn this episode, Todd addresses various topics related to running a salon business.Todd reacts to some common questions from social media posts. 

Profit Margin vs. Revenue: Why a Million Dollars Doesn’t Make You a MillionaireIn this episode, Jen and Todd discuss why profit margin is more crucial than revenue in determining business success. They emphasize the misconce...

Accelerate Your Growth: Speed, Systems, and Smart StrategiesIn this episode, Jen and Todd discuss actionable strategies to accelerate your progress in business ownership and personal career growth. They emphasize the importa...

Navigating Business Challenges and Embracing EducationIn this episode, Jen and Todd discuss various topics, including handling snowstorms in New England, the importance of communication and patience in business, and the strategy of empo...