the Hello Hair Pro podcast
This is a place for education, inspiration, and entertainment. Our mission is to help as many hair pros, salon, and barbershop owners as possible by sharing our stories, experiences, and thoughts on business.
Episodes
216 episodes
How to Build a Salon Apprenticeship Program (and Grow Talent In-House) [EP:216]
Apprenticeships in the Modern Salon – How to Build Talent From ScratchIn this episode, Todd flips the script and interviews Jen on a topic she knows better than most: apprenticeships in the modern salon industry.With...
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Episode 216
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52:26
What Commission Owners & Stylists Get Wrong (And How to Fix It) [EP:215]
In this follow-up to "Why Suite and Booth Renters Struggle" [EP:214], Todd and Jen shift the focus to the other side of the industry—commission salons and their employees.They break down the common mistakes made by both owners a...
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Episode 215
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44:08
Why Suite & Booth Renters Struggle (And How to Fix It) [EP:214]
A year into renting and still struggling? You’re not alone. In this episode, Todd and Jen break down why so many booth renters and suite owners can’t seem to get ahead — and how to fix it.They’re not anti-rent or anti-suite (far from it)...
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Episode 214
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42:03
Attracting Stylists & Renters: Why Experience Comes First [EP:213]
Too many salon owners start with numbers such as rent prices or commission percentages when hiring and attracting talent. In this episode, Todd and Jen flip the script with a lesson inspired by Steve Jobs: start with the experience and then...
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Episode 213
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52:10
Staff Retention Secrets: How to Keep Stylists for 5–10 Years [EP:212]
In this episode, Todd and Jen tackle one of the biggest challenges salon owners face: staff retention. Instead of relying on non-compete agreements or fear-based policies, they share practical, proven strategies for building ...
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Episode 212
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46:36
What Stylists Really Want to Ask Their Bosses (But Don’t) [EP:211]
In this episode, Todd and Jen are joined by Hello Hair Co. stylists, Brooke and Tori, for a special Q&A session. Instead of the usual format, the team flips the script—Brooke and Tori bring questions gathered from fellow stylist...
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Episode 211
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1:12:51
Retention vs. Acquisition: Why Your Salon Needs Both [EP:210]
In this episode, Todd and Jen dive into the two pillars of salon growth: retention (keeping clients coming back) and acquisition (bringing in new ones). Too many salon owners focus on just one—but long-term su...
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Episode 210
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38:56
The Truth About Booth and Suite Rental [EP:209]
In this episode of the Hello Hair Pro Podcast, Todd and Jen tackle one of the most hot-button topics in the hair industry: booth and suite rental vs. commission salons.They break down the hidden costs of going out on your own, the...
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Episode 209
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40:13
Why Salons Stop Growing [EP:208]
In this episode of the Hello Hair Pro Podcast, Todd and Jen unpack the Evolution Trap — the danger salon and barbershop owners face when they stop evolving their business. Complacency might feel comfortable, but in r...
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Episode 208
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34:16
How to Fill Your Books Without Giving Discounts [EP:207]
Are discounts really the best way to grow your salon? Spoiler: they’re not. In this episode, Todd and Jen break down why discounting hurts your business long-term and share proven, real-world strategies to fill your books without ev...
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Episode 207
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44:09
How to Raise Your Salon Prices Without Losing Clients [EP:206]
In this episode, Todd and Jen break down one of the most misunderstood topics in the salon business — price increases. Forget the blanket $5 rule or the “just raise 3%” advice you’ve seen floating around. Those outdated approaches a...
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Episode 206
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49:47
Salon Success: Avoid Pitfalls, Find Mentors, and Set Non-Negotiables [EP:205]
Owning a salon isn’t just about doing great hair—it’s about leading a team, solving problems, and staying steady when chaos strikes. In this episode, Todd and Jen pull back the curtain on a whirlwind week of running Hello Hair Co.
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Episode 205
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42:32
How to Keep Your Salon Staff: What Our Stylists Said When We Asked Why They Stay [EP:204]
What makes someone want to stay at your salon? This episode answers that question—straight from the people who matter most.Todd and Jen read real, unfiltered responses from their team about why they choose to stay at Hello Hair Co. ...
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Episode 204
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43:19
How to Train and Grow Hair Stylists [EP:203]
Hiring a stylist is hard. Retaining one is harder. Training them from scratch? That’s where most salon owners throw in the towel. Todd and Jen believe that’s exactly where the opportunity lies.In this episode, they break down...
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Episode 203
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52:19
Salon Staff Retention, Episode Re-Do! [EP:202]
Real Talk on Hiring, Culture, and Why People Stay.After a technical hiccup on Monday’s episode (sorry if you caught the glitchy one!), Todd and Jen are back with a full redo—and it might be even better than the original. ...
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Episode 202
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41:54
How to Run a Successful Commission Salon in 2025 Pt 3 [EP:201]
In this final episode of our commission salon business mini-series, Todd and Jen break down how their roles as salon owners have evolved over time—and what it really takes to build a sustainable commission-based business.From sy...
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Episode 201
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40:18
How to Run a Successful Commission Salon in 2025 Pt 2 [EP:200]
In this milestone 200th episode, Todd and Jen continue their in-depth exploration of what it takes not only to build a successful commission salon but also to sustain one. From emotional intelligence behind the chair to their refine...
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Episode 200
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32:42
How to Run a Successful Commission Salon in 2025 Pt 1 [EP:199]
Is running a commission salon even worth it anymore? Should you go solo, rent a suite, or bring it back to commission? In this episode, Todd and Jen dig deep into what it actually takes to run a successful salon in 2025—from ditchin...
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Episode 199
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32:47
Salon Brand Building: A Modern Approach [EP:198]
In this episode of the Hello Hair Pro podcast, Jen and Todd dive into what it really takes to build a standout salon business in today’s industry.They kick things off with a personal story about a salon owner's dress code and her grandmo...
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Episode 198
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21:25
Boss Myths & Rental Mistakes: Salon Success Tips That Work [EP:197]
Is being the 'boss' really the freedom it's hyped up to be?In this episode, Jen and Todd break down some of the biggest myths in the salon industry — from the glamorized idea of being your own boss to the realities of chair rental...
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Episode 197
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39:43
Insights for Hair Pros: Love, Business and More [EP:196]
Do What You Love. Figure Out Who You Are & Do the WorkIn this multi-topic episode, Jen and Todd share their thoughts on the importance of passion and self-discovery in both personal and business life. Jen starts with a h...
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Episode 196
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35:37
Overcoming Slumps: Refresh Your Career [EP:195]
Feeling uninspired? Overwhelmed? Just going through the motions in your salon, studio, or behind the chair? You're not alone—and you're not broken. In this episode, Todd and Jen tackle what it really means to be in a pro...
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Episode 195
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38:01
Mastering Hospitality: Boost Retention & Clientele [EP:194]
Leveraging Hospitality to Boost Your Salon BusinessIn this episode, Jen and Todd reflect on their past month's experiences and dive into the differences between hospitality and service within the hair industry. They e...
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Episode 194
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35:25