We see it constantly: salon owners saying they’re overwhelmed, stressed, exhausted, and unsure what to work on next. They’re putting in the effort, working long hours, and still feeling behind, and it doesn’t have to be that way.In this ...

We hear it all the time: “Stop working in your business and start working on it.” The problem? Almost no one explains what that actually means.In this episode, we break down what salon owners should really be working on when...

Slow seasons have a way of making people freeze. Owners hesitate. Teams lose momentum. Decisions get postponed while everyone waits to “see what happens.” But the truth is simple: nothing changes when you pause; everything changes when you lead...

In Part 3 of our 2026 Salon Industry Predictions series, we’re breaking down the areas that will matter most for long-term success: culture, branding, leadership, and mentorship. The truth is simple: you can have education, t...

The salon industry is shifting faster than most owners realize. In Part 1 of our 2026 Predictions series, we talked about education, AI, and client expectations. In Part 2, we’re diving into the structural issues shaping the next chapter of our...

The salon industry is changing fast. From how stylists learn, to how salons use technology, to what clients expect from their experience, there’s a major shift underway. In the first part of our 2026 Salon Predictions series, Todd a...

Opening a salon can be one of the most exciting and overwhelming decisions in your career. It’s easy to get caught up in the aesthetic side of things: paint colors, décor, logos, and brand vibes. But the truth is, those are the least i...

Apprenticeships in the Modern Salon – How to Build Talent From ScratchIn this episode, Todd flips the script and interviews Jen on a topic she knows better than most: apprenticeships in the modern salon industry.With...

In this follow-up to "Why Suite and Booth Renters Struggle" [EP:214], Todd and Jen shift the focus to the other side of the industry—commission salons and their employees.They break down the common mistakes made by both owners a...

A year into renting and still struggling? You’re not alone. In this episode, Todd and Jen break down why so many booth renters and suite owners can’t seem to get ahead — and how to fix it.They’re not anti-rent or anti-suite (far from it)...

Too many salon owners start with numbers such as rent prices or commission percentages when hiring and attracting talent. In this episode, Todd and Jen flip the script with a lesson inspired by Steve Jobs: start with the experience and then...

In this episode, Todd and Jen tackle one of the biggest challenges salon owners face: staff retention. Instead of relying on non-compete agreements or fear-based policies, they share practical, proven strategies for building ...

In this episode, Todd and Jen are joined by Hello Hair Co. stylists, Brooke and Tori, for a special Q&A session. Instead of the usual format, the team flips the script—Brooke and Tori bring questions gathered from fellow stylist...

In this episode, Todd and Jen dive into the two pillars of salon growth: retention (keeping clients coming back) and acquisition (bringing in new ones). Too many salon owners focus on just one—but long-term su...

In this episode of the Hello Hair Pro Podcast, Todd and Jen tackle one of the most hot-button topics in the hair industry: booth and suite rental vs. commission salons.They break down the hidden costs of going out on your own, the...

In this episode of the Hello Hair Pro Podcast, Todd and Jen unpack the Evolution Trap — the danger salon and barbershop owners face when they stop evolving their business. Complacency might feel comfortable, but in r...

Are discounts really the best way to grow your salon? Spoiler: they’re not. In this episode, Todd and Jen break down why discounting hurts your business long-term and share proven, real-world strategies to fill your books without ev...

In this episode, Todd and Jen break down one of the most misunderstood topics in the salon business — price increases. Forget the blanket $5 rule or the “just raise 3%” advice you’ve seen floating around. Those outdated approaches a...

Owning a salon isn’t just about doing great hair—it’s about leading a team, solving problems, and staying steady when chaos strikes. In this episode, Todd and Jen pull back the curtain on a whirlwind week of running Hello Hair Co.

What makes someone want to stay at your salon? This episode answers that question—straight from the people who matter most.Todd and Jen read real, unfiltered responses from their team about why they choose to stay at Hello Hair Co. ...

Hiring a stylist is hard. Retaining one is harder. Training them from scratch? That’s where most salon owners throw in the towel. Todd and Jen believe that’s exactly where the opportunity lies.In this episode, they break down...

Real Talk on Hiring, Culture, and Why People Stay.After a technical hiccup on Monday’s episode (sorry if you caught the glitchy one!), Todd and Jen are back with a full redo—and it might be even better than the original. ...

In this final episode of our commission salon business mini-series, Todd and Jen break down how their roles as salon owners have evolved over time—and what it really takes to build a sustainable commission-based business.From sy...

In this milestone 200th episode, Todd and Jen continue their in-depth exploration of what it takes not only to build a successful commission salon but also to sustain one. From emotional intelligence behind the chair to their refine...

Is running a commission salon even worth it anymore? Should you go solo, rent a suite, or bring it back to commission? In this episode, Todd and Jen dig deep into what it actually takes to run a successful salon in 2025—from ditchin...