Navigating the Beauty Industry: Debunking Myths and Bad Advice from SchoolsIn this episode, Jen and Todd discuss the misinformation and bad advice being spread by cosmetology schools, particularly regarding business models in the...

Overcoming Business Challenges: Strategies, Tariffs, and OptimismIn this episode of the Hello Hair Pro podcast, Jen and Todd discuss the fears and concerns surrounding tariffs and other business obstacles. They emphas...

Addressing Salon Challenges: Why You Might Be Losing Staff, Renters, and ClientsIn this episode, Jen and Todd delve into the pressing issues that might be causing salons to lose staff, renters, and clients. They analy...

Hello Hair Pro brings on its first two educators!In this episode, Jen and Todd talk about promoting two of their hair pros to educate for their company.Public classes for in-person education will be announced soon.The two h...

Building a Culture of Excellence: In-House Education and Innovation at Hello Hair Co.In this episode, Jen and Todd discuss the importance of continual education and innovation in their salon, Hello Hair Co. The conversation ...

Navigating Challenges: Hospitality Insights and Salon LeadershipIn this episode, Jen and Todd discuss their experiences and insights on hospitality and service quality, drawing from personal stories about recent restaurant and hotel vis...

Navigating Salon Ownership: Tackling Staff Issues, Price Setting, and Maintaining ProfessionalismIn this episode, Jen and Todd dive into various topics for salon owners and hair professionals. The hosts discuss building a fu...

Solo Episode (I'm alone!): Answering Some Common Salon Business QuestionsIn this episode, Todd addresses various topics related to running a salon business.Todd reacts to some common questions from social media posts. 

Profit Margin vs. Revenue: Why a Million Dollars Doesn’t Make You a MillionaireIn this episode, Jen and Todd discuss why profit margin is more crucial than revenue in determining business success. They emphasize the misconce...

Accelerate Your Growth: Speed, Systems, and Smart StrategiesIn this episode, Jen and Todd discuss actionable strategies to accelerate your progress in business ownership and personal career growth. They emphasize the importa...

Navigating Business Challenges and Embracing EducationIn this episode, Jen and Todd discuss various topics, including handling snowstorms in New England, the importance of communication and patience in business, and the strategy of empo...

Maximizing Workplace Efficiency & Emotional Intelligence Through Effective MeetingsIn this episode, Todd and Jen discuss a follow-up to their recent meetings, detailing the successes and areas for improvement in their salon's...

Effective One-on-One (and Two-on-One Meetings): Tips and StrategiesIn this episode, Jen and Todd discuss the importance and strategies of conducting effective one-on-one and two-on-one meetings with staff. They share...

Resilience, Breaks, and Business Lessons for Salon OwnersIn this episode, Jen and Todd discuss the importance of resilience and taking breaks in the face of life's challenges. Jen shares her recent hiatus and the need to pr...

Rolling with the Punches: Navigating Life's Unexpected ChallengesIn this solo episode, Todd discusses the importance of adaptability and resilience in life and business. He shares personal experiences of dealing with unexpe...

Navigating Curveballs & Planning Your New Year, Part 2In this solo episode, kicking off the first podcast of 2025, Todd discusses the importance of flexibility and preparation in personal and business life. He shares pe...

Planning for Success: Reflecting on Setting New Business GoalsIn this episode, Jen and Todd welcome listeners back after the holidays and explore the importance of business reflection and planning for the new year.  ...

Quick Year-End Reflection and Goal Setting for 2025First, thank you to all of the listeners out there! It's been a great year.In this solo episode, Todd reflects on the growth of the podcast and encourages listeners to take some...

Preparing for the Holidays: Staff Parties, Self-Care, and Business InsightsJen and Todd dive into topics to prepare for the holidays. They emphasize the importance of self-care during the busy season, discussing topics such...

Building Strong Client Relationships in the Service IndustrySign up for the "321 Pro Push! Newsletter"In this episode, Jen and Todd discuss the importance of focusing on client needs...

Navigating the World of Haircutting Education with Christian GaytanIn this episode, join hosts Jen and Todd as they catch up with special guest Christian Gaytan, a seasoned hair professional and educator. Christian shares...

Overcoming Leadership Challenges in Salons: Insights and Strategies3-2-1 Pro Push Newsletter! Powered by Hello HairIn this episode, Jen and Todd navigate common lea...

Business Growth Strategies: Avoid Discounts and Focus on ValueJen and Todd discuss common complaints about slow business periods and share strategies for maintaining and growing your salon business. They discuss personal ...

Navigating Hiring Mistakes: Keys to Building Your Dream TeamIn Episode 166, Jen and Todd tackle hiring mistakes in the salon business. They discuss common hiring errors they've made and observed over the years, emphasizing ...

Holiday Prep and Team Support Tips: Business Insights from Jen and ToddIn this episode, Jen and Todd discuss the importance of planning and preparation as the holiday season approaches. They share insights about managing in...