In this episode, Todd and Jen dive into the two pillars of salon growth: retention (keeping clients coming back) and acquisition (bringing in new ones). Too many salon owners focus on just one—but long-term su...

In this episode of the Hello Hair Pro Podcast, Todd and Jen tackle one of the most hot-button topics in the hair industry: booth and suite rental vs. commission salons.They break down the hidden costs of going out on your own, the...

In this episode of the Hello Hair Pro Podcast, Todd and Jen unpack the Evolution Trap — the danger salon and barbershop owners face when they stop evolving their business. Complacency might feel comfortable, but in r...

Are discounts really the best way to grow your salon? Spoiler: they’re not. In this episode, Todd and Jen break down why discounting hurts your business long-term and share proven, real-world strategies to fill your books without ev...

In this episode, Todd and Jen break down one of the most misunderstood topics in the salon business — price increases. Forget the blanket $5 rule or the “just raise 3%” advice you’ve seen floating around. Those outdated approaches a...

Owning a salon isn’t just about doing great hair—it’s about leading a team, solving problems, and staying steady when chaos strikes. In this episode, Todd and Jen pull back the curtain on a whirlwind week of running Hello Hair Co.

What makes someone want to stay at your salon? This episode answers that question—straight from the people who matter most.Todd and Jen read real, unfiltered responses from their team about why they choose to stay at Hello Hair Co. ...

Hiring a stylist is hard. Retaining one is harder. Training them from scratch? That’s where most salon owners throw in the towel. Todd and Jen believe that’s exactly where the opportunity lies.In this episode, they break down...

Real Talk on Hiring, Culture, and Why People Stay.After a technical hiccup on Monday’s episode (sorry if you caught the glitchy one!), Todd and Jen are back with a full redo—and it might be even better than the original. ...

In this final episode of our commission salon business mini-series, Todd and Jen break down how their roles as salon owners have evolved over time—and what it really takes to build a sustainable commission-based business.From sy...

In this milestone 200th episode, Todd and Jen continue their in-depth exploration of what it takes not only to build a successful commission salon but also to sustain one. From emotional intelligence behind the chair to their refine...

Is running a commission salon even worth it anymore? Should you go solo, rent a suite, or bring it back to commission? In this episode, Todd and Jen dig deep into what it actually takes to run a successful salon in 2025—from ditchin...

In this episode of the Hello Hair Pro podcast, Jen and Todd dive into what it really takes to build a standout salon business in today’s industry.They kick things off with a personal story about a salon owner's dress code and her grandmo...

Is being the 'boss' really the freedom it's hyped up to be?In this episode, Jen and Todd break down some of the biggest myths in the salon industry — from the glamorized idea of being your own boss to the realities of chair rental...

Do What You Love. Figure Out Who You Are & Do the WorkIn this multi-topic episode, Jen and Todd share their thoughts on the importance of passion and self-discovery in both personal and business life. Jen starts with a h...

Feeling uninspired? Overwhelmed? Just going through the motions in your salon, studio, or behind the chair? You're not alone—and you're not broken. In this episode, Todd and Jen tackle what it really means to be in a pro...

Leveraging Hospitality to Boost Your Salon BusinessIn this episode, Jen and Todd reflect on their past month's experiences and dive into the differences between hospitality and service within the hair industry. They e...

The Art of Preparedness in a Hair SalonIn this episode, Jen and Todd discuss how preparedness will set your business apart. They touch on the importance of growth opportunities, freedom in the workplace, and the value of sup...

Finding Your Place in the Hair Industry with Brooke WrobelTodd is joined by Brooke Wrobel, one of the hair pros at Hello Hair. Brooke shares her journey into the hair industry, from her decision to skip college and at...

Self-Awareness: The Key to Personal and Professional GrowthIn this solo episode, Todd explores the critical topic of self-awareness and its impact on both personal and professional life. Todd opens with a light-hearte...

Transformative Leadership Insights: Lessons from Starbucks and Chili's CEOsIn this episode, hosts Jen and Todd kick off their discussion with engaging opening takes on the importance of self-care and effective leadership qualitie...

Navigating the Beauty Industry: Debunking Myths and Bad Advice from SchoolsIn this episode, Jen and Todd discuss the misinformation and bad advice being spread by cosmetology schools, particularly regarding business models in the...

Overcoming Business Challenges: Strategies, Tariffs, and OptimismIn this episode of the Hello Hair Pro podcast, Jen and Todd discuss the fears and concerns surrounding tariffs and other business obstacles. They emphas...

Addressing Salon Challenges: Why You Might Be Losing Staff, Renters, and ClientsIn this episode, Jen and Todd delve into the pressing issues that might be causing salons to lose staff, renters, and clients. They analy...

Hello Hair Pro brings on its first two educators!In this episode, Jen and Todd talk about promoting two of their hair pros to educate for their company.Public classes for in-person education will be announced soon.The two h...