How to Build Resilient Global Teams. Heidi van Eldik: Senior Executive in Supply Chain & Contract Logistics at DHL

Heidi van Eldik is a senior  executive working for DHL a  large global logistics company, within the area of supply chain and contract logistics. With over 20 years of experience and in charge of 1200 people. Leading as a female in a male dominated environment. 

Married and mum to 3 young children. Passionate about working with people and building strong close knit teams, as she believes collaboration leads to new ideas and strong solutions.

Heidi's take-home tip:

• The biggest challenge for myself was to let go of perfection. That goes out of the window pretty fast when there are multiple locations and so many teams and people involved. You really have to learn to let go of certain things and delegate. This was quite a journey for me, as I put the bar high for myself and others as well.

In this episode, Heidi and I explore the questions and issues around the following:

• How did you and your team response to the pandemic?
• What was your initial reaction to the news of the pandemic?
• What are the key elements of team resilience from your experience?
• How do you create resilience within your team and through the different layers of the organisation?
• How do you encourage constructive conflict?
• How do you foster a feedback culture
• Where does your resilience come from?
• How do you lead teams successfully?
• How do you deal with the challenges and setbacks that come with leading a big team?
• What advice would you give to a new leader in their role?

REFERENCES:
S1 E9: Leadership, Resilience & Transformation. Interview with Agnes Cserhati.
S2 E9: How to Foster Psychological Safety, Diversity & Feedback Culture: Interview with Kristin Omreng, Global HR Director at PGS
S2 E19: How to Give Feedback: Learning to Communicate Directly & Diplomatically.

Heidi van Eldikt's  contact information: 
LinkedIN:        @HeidiVanEldik

CONNECT WITH ME:
webpage:   www.MINDtalk.no
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LinkedIn:    @JasonLiem
Twitter:      @MINDtalkCoach