The Business Fix
Tune in to The Business Fix, the podcast where CEO vision meets on-the-ground operations. Join Chrissy Myers, HR expert and CEO, and Josh Troche, marketing and operations guru, as they tackle the challenges facing small and medium-sized businesses today.
Each episode, Chrissy and Josh dissect a common business problem, offering diverse perspectives and actionable solutions. Whether you're in service industries or product development, with 10 or 150 employees, you'll gain valuable insights to improve your business. This isn't your typical dry business podcast. Chrissy and Josh bring a conversational, down-to-earth approach to the critical aspects of building a thriving business.
Follow us on social media or visit thebusinessfix.com for more resources and to connect with our community. Let's fix your business together!
Episodes
77 episodes
The Hidden Cost of Undefined Roles: Why “Everyone Wears Many Hats” Hurts Your Business
“Everyone wears a lot of hats around here.”That might sound like teamwork. In a growing small business, it can also be the beginning of role chaos.In this episode of The Business Fix, Chrissy and Josh break down what happen...
Conflict Is a Team Sport: How Healthy Disagreement Builds Better Teams
Is conflict really bad for your business? Chrissy and Josh challenge the idea that healthy teams should avoid disagreement.In this episode of The Business Fix, they explain why conflict can actually be a sign that employees care about th...
Why Accountability Feels Like Micromanagement and How to Fix It
Why does accountability sometimes feel like micromanagement?In this episode of The Business Fix, Chrissy and Josh explore how leaders can hold employees accountable without hovering over every decision, email, and task.They break ...
Curiosity Is a Leadership Skill, Not a Personality Trait
Great leaders do not need to know everything. They need to ask better questions.In Episode 73 of The Business Fix, Chrissy and Josh explore how curiosity can make you a better leader, reduce catastrophizing, improve communication, and cr...
The ROI You Can't See: Why Investing in Employees Pays Off #Leadership #SmallBusiness
What if your investment in employees is paying off, but you’re looking in the wrong place for the ROI?In Episode 72 of The Business Fix Podcast, Chrissy and Josh explore the invisible ROI of employee development, leadership training, ret...
Is Your Business Running You? | The Business Fix Podcast
Are you running your business, or is your business running you?If your days are filled with putting out fires, chasing down updates, avoiding uncomfortable feedback, and constantly stepping in to keep things moving, you may be paying wh...
The Emotional Intelligence Gap: Is Your Leadership Hurting Your Business?
Is your emotional intelligence helping your business, or quietly hurting it?In this episode of The Business Fix, Chrissy and Josh explore what happens when a leader's mood becomes the operating system for the business. They discuss how e...
The PIP Playbook: How to Make Performance Plans a Tool, Not a Weapon
Performance Improvement Plans have a reputation problem. For many employees, a PIP feels less like an opportunity to improve and more like a countdown to termination.In this episode of The Business Fix, Chrissy and Josh explore how busin...
Nobody Wants to Work? Your Leadership Might Be the Problem
Why is it so hard to find and keep good employees? And is “nobody wants to work anymore” actually the wrong diagnosis?In this episode of The Business Fix, Chrissy and Josh challenge the way business owners and managers think about today’...
Transparency Isn't Telling Everyone Everything: Leadership Without the Trauma Dump
How transparent should leaders really be?Many business owners hear that transparency builds trust but what happens when honesty turns into emotional dumping? In this episode of The Business Fix, Chrissy and Josh tackle one of the biggest...
The Policy Paradox: Why More Rules Create Worse Leaders
Most businesses don't have a policy problem, they have a leadership problem.In this episode of The Business Fix, Chrissy and Josh tackle one of the biggest mistakes business owners and managers make: creating new policies every time an e...
The Frontline Filter: Your Job Posting Dictates the Talent You Get
Your hiring problem may not be the labor market, it might be your job posting.In this episode of The Business Fix, Chrissy and Josh tackle one of the most overlooked leadership tools in business: the job description. If you've ever compl...
Stop Assuming, Start Training: Why Employees Aren't Mind Readers
How many times have you looked at an employee and thought, "They should know how to do this by now"? The truth is, most employee mistakes aren't caused by a lack of common sense, they're caused by a lack of intentional training....
Is It a Mistake or a Pattern? How Great Leaders Know the Difference
When does an employee mistake become a pattern, and how can leaders tell the difference?In this episode of The Business Fix, Chrissy and Josh explore why business owners and managers often overreact to isolated mistakes while overlookin...
Emotions vs. Data: Are Your Leadership Decisions Hurting Your Business?
What happens when empathy collides with accountability?In this episode of The Business Fix, Chrissy and Josh tackle one of the most challenging leadership debates every business owner and manager faces: Should decisions be drive...
The Culture Audit: Are You Leading with Clarity or Just Being Nice?
Most leaders don't realize they're doing it.They think they're being supportive, approachable, and understanding. But what if your desire to be the "nice leader" is actually creating confusion, inconsistency, gossip, and a lack of accoun...
Stop Babysitting Your Team: Build Process, Not Superheroes
What happens when your business depends on one exhausted “hero” to save the day every single time?In this episode of The Business Fix, Chrissy and Josh tackle one of the biggest hidden problems in small business leadership: hero culture....
The Sweaty 10-Minute Conversation Every Leader Needs to Master
Most leaders don’t fail because they avoid hard work, they fail because they avoid hard conversations. In this episode of The Business Fix, Chrissy and Josh break down the “Sweaty Ten-Minute Conversation”, the short but uncomfortable discussion...
Managing the Brilliant Jerk Without Letting Them Wreck Your Culture
Every business owner or manager has met this person: the high performer who delivers big results, closes the deal, writes the code, owns the relationship, or keeps the operation moving…but leaves emotional wreckage everywhere they go.In ...
When Crisis Hits: How Leaders Stop the Bleeding Without Making It Worse
A crisis will show you exactly what your business culture, systems, and leadership are made of. Fun, right?In this episode of The Business Fix, Chrissy and Josh break down how small business owners, CEOs, and managers should respond when...
Why Great Leaders Listen Before They Lead
Business owners and managers are right a lot. That is usually a strength… until the moment they are wrong and refuse to hear the other side.In this episode of The Business Fix, Chrissy and Josh dig into one of the most underrated leaders...
Trust Isn’t Blind Faith: How Leaders Build It Without Getting Burned
Trust is one of the most important ingredients in a healthy business but let’s be honest, a lot of leaders confuse trust with “I hope this works out and nobody lights anything on fire.”In this episode of The Business Fix, Chrissy ...
Innovation Without Breaking Your Business
Everybody wants to be innovative until the “great new idea” breaks the workflow, overwhelms the team, tanks productivity, or becomes one more shiny object nobody asked for.In this episode of The Business Fix, Chrissy and Josh take innova...
Why Your Hybrid Work Model Is Failing (And How to Fix It Fast)
Hybrid work isn’t broken… your leadership systems might be.In this episode of The Business Fix, Josh and Chrissy tackle one of the most misunderstood challenges in modern business: the hybrid work model. ...
The Competition Paradox: When Winning Hurts Your Team
Is competition helping your team grow or quietly tearing it apart?In this episode of The Business Fix, Josh and Chrissy tackle The Competition Paradox, the delicate balance between driving performance and maintaining a healthy, ...