The Business Fix
Tune in to The Business Fix, the podcast where CEO vision meets on-the-ground operations. Join Chrissy Myers, HR expert and CEO, and Josh Troche, marketing and operations guru, as they tackle the challenges facing small and medium-sized businesses today.
Each episode, Chrissy and Josh dissect a common business problem, offering diverse perspectives and actionable solutions. Whether you're in service industries or product development, with 10 or 150 employees, you'll gain valuable insights to improve your business. This isn't your typical dry business podcast. Chrissy and Josh bring a conversational, down-to-earth approach to the critical aspects of building a thriving business.
Follow us on social media or visit thebusinessfix.com for more resources and to connect with our community. Let's fix your business together!
Episodes
63 episodes
Emotions vs. Data: Are Your Leadership Decisions Hurting Your Business?
What happens when empathy collides with accountability?In this episode of The Business Fix, Chrissy and Josh tackle one of the most challenging leadership debates every business owner and manager faces: Should decisions be drive...
The Culture Audit: Are You Leading with Clarity or Just Being Nice?
Most leaders don't realize they're doing it.They think they're being supportive, approachable, and understanding. But what if your desire to be the "nice leader" is actually creating confusion, inconsistency, gossip, and a lack of accoun...
Stop Babysitting Your Team: Build Process, Not Superheroes
What happens when your business depends on one exhausted “hero” to save the day every single time?In this episode of The Business Fix, Chrissy and Josh tackle one of the biggest hidden problems in small business leadership: hero culture....
The Sweaty 10-Minute Conversation Every Leader Needs to Master
Most leaders don’t fail because they avoid hard work, they fail because they avoid hard conversations. In this episode of The Business Fix, Chrissy and Josh break down the “Sweaty Ten-Minute Conversation”, the short but uncomfortable discussion...
Managing the Brilliant Jerk Without Letting Them Wreck Your Culture
Every business owner or manager has met this person: the high performer who delivers big results, closes the deal, writes the code, owns the relationship, or keeps the operation moving…but leaves emotional wreckage everywhere they go.In ...
When Crisis Hits: How Leaders Stop the Bleeding Without Making It Worse
A crisis will show you exactly what your business culture, systems, and leadership are made of. Fun, right?In this episode of The Business Fix, Chrissy and Josh break down how small business owners, CEOs, and managers should respond when...
Why Great Leaders Listen Before They Lead
Business owners and managers are right a lot. That is usually a strength… until the moment they are wrong and refuse to hear the other side.In this episode of The Business Fix, Chrissy and Josh dig into one of the most underrated leaders...
Trust Isn’t Blind Faith: How Leaders Build It Without Getting Burned
Trust is one of the most important ingredients in a healthy business but let’s be honest, a lot of leaders confuse trust with “I hope this works out and nobody lights anything on fire.”In this episode of The Business Fix, Chrissy ...
Innovation Without Breaking Your Business
Everybody wants to be innovative until the “great new idea” breaks the workflow, overwhelms the team, tanks productivity, or becomes one more shiny object nobody asked for.In this episode of The Business Fix, Chrissy and Josh take innova...
Why Your Hybrid Work Model Is Failing (And How to Fix It Fast)
Hybrid work isn’t broken… your leadership systems might be.In this episode of The Business Fix, Josh and Chrissy tackle one of the most misunderstood challenges in modern business: the hybrid work model. ...
The Competition Paradox: When Winning Hurts Your Team
Is competition helping your team grow or quietly tearing it apart?In this episode of The Business Fix, Josh and Chrissy tackle The Competition Paradox, the delicate balance between driving performance and maintaining a healthy, ...
Coach, Correct, or Cut? The Leadership Decision You're Avoiding
Are you holding onto employees too long… or letting them go too quickly?In this episode of The Business Fix, Chrissy and Josh break down one of the toughest decisions every business owner and manager faces: when to coach, whe...
Psychological Safety Isn’t Coddling: It’s Your Biggest Performance Advantage
If you think psychological safety is “soft,” “coddling,” or just another HR buzzword… this episode will challenge everything you believe about leadership.In this episode of The Business Fix, Josh and Chri...
50 Episodes Later: How The Business Fix Started and Where We’re Headed
In this special 50th episode of The Business Fix, Chrissy and Josh celebrate a huge milestone with you: one year and fifty episodes of real, practical conversations for business owners and leaders.This episode is part reflection, ...
Why Employees Ignore Your Mission Statement
Most mission statements sound great in the boardroom and die a slow death in the break room.In this episode of The Business Fix, Chrissy and Josh break down why employees don’t buy into most mission statements or core values and w...
How CEOs Build Managers Who Actually Scale a Business
As your business grows, something unexpected happens: you stop leading employees and start leading leaders.And if you’re not prepared for that shift, your company can quickly fall into what we call “Middle Management No-Man’s Land”—where...
When Growth Breaks Culture: The Scaling Trap Founders Miss
Growth is supposed to feel like success… so why does it so often make a business feel heavier, harder, and less connected?In Episode 47 of The Business Fix, Josh and Chrissy dig into one of the most painful surprises founders and ...
Hero to Architect: The Leadership Shift You Must Make to Scale
Most business owners say they want “growth”… but what they really need is scaling—getting bigger while becoming more efficient. In this episode, Josh and Chrissy break down why so many small and mid-sized businesses hit the same...
The Culture Dividend: Why "Good Vibes" Are Actually Good Business
Culture might not show up as a clean line item on your P&L, but in this episode, Josh and Chrissy make the case that it absolutely shows up in your bank account, your calendar, and your blood pressure as a leader.They unpack t...
Flexible or Inconsistent? The Leadership Mistake That’s Costing You Trust
Flexibility sounds great… until your team feels confused, burned out, or treated unfairly.In this episode of The Business Fix, Chrissy and Josh tackle one of the most common leadership blind spots they see with business owners a...
Culture Killers: The 3 Silent Toxins Destroying Your Business
Culture doesn’t collapse overnight. It erodes quietly.In this episode of The Business Fix, Chrissy and Josh break down the three most dangerous culture killers that silently destroy businesses from the inside out — and what lead...
The Nice Leader Trap: When “Nice” Creates Dysfunction
Are you the “nice” boss who hates conflict… but lies awake replaying the conversations you didn’t have? In this episode of The Business Fix, Chrissy and Josh unpack the Nice Leader Trap, when leaders avoid hard fee...
The Conflict Cure: Fix the Process, Save the Person
Is your team actually toxic… or is your workflow just broken?In this episode of The Business Fix, Chrissy (CEO) and Josh (marketing/ops guy) break down conflict resolution for small and medium-sized businesses in...
Employee Reviews: A Tool for Growth, Not a Burden for Managers and Owners
Annual reviews shouldn’t feel like a surprise attack followed by a tiny raise and a big dose of resentment… but for a lot of small and midsize businesses, that’s exactly what happens.In this episode of The Business Fix, Chrissy ...
The Rockstar Trap: Why Top Performers Often Fail as Managers
Ever promoted your star employee into management and instantly regretted it? You’re not alone—and you're not crazy. In Episode 39 of The Business Fix, Chrissy and Josh dive into the dangerous (and all-too-common) trap of promoting high...