Agents of IT
Agents of IT is the podcast for IT leaders accelerating the shift to Zero Ticket™ IT. Hosted by Resolve’s Sean Heuer (CEO) and Ari Stowe (COO), each episode explores how enterprises are adopting agentic AI and intelligent automation to eliminate reactive work, deflect tickets, and scale IT operations. From virtual agents to autonomous infrastructure, Sean, Ari, and a roster of extraordinary guests spotlight the tools, strategies, and mindsets driving the next era of IT.
Agents of IT
Agents of IT: Episode 16 - Hot Takes - Can AI Fix Broken Work Without Breaking Security?
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AI security headlines are getting louder, but are the risks actually new? In this Hot Takes episode, Ari reacts to recent coverage on agentic AI and breaks down what’s really changing, especially speed and access. He explores why overprivileged agents look a lot like overprivileged employees and how broken workflows can get worse without the right guardrails. Finally, he discusses how to scale AI without creating or exposing vulnerabilities.
