Agents of IT
Agents of IT is the podcast for IT leaders accelerating the shift to Zero Ticket™ IT. Hosted by Resolve’s Sean Heuer (CEO) and Ari Stowe (COO), each episode explores how enterprises are adopting agentic AI and intelligent automation to eliminate reactive work, deflect tickets, and scale IT operations. From virtual agents to autonomous infrastructure, Sean, Ari, and a roster of extraordinary guests spotlight the tools, strategies, and mindsets driving the next era of IT.
Agents of IT
Agents of IT: Episode 20 - Chris Ennis at Risepoint: Revolutionizing Operations Through Automation
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
Fran Fernandez and Zack Austin sit down with Chris Ennis, Senior Technology Solutions Specialist at Risepoint, to discuss what successful automation adoption looks like in a growing organization. Chris draws on his diverse experience to share lessons learned from implementing automation at scale, as well as using AI to solve real business problems.